Applied Scientist, NLP, IR, GenAI
Thomson Reuters
PythonPyTorchTensorflow
Senior Researcher – UX Research
GEICO
full-time
Posted on:
Location Type: Hybrid
Location: Chevy Chase • California, Illinois, Maryland, New York, Virginia • 🇺🇸 United States
Visit company websiteSalary
💰 $97,375 - $172,200 per year
Job Level
Senior
Tech Stack
Tableau
About the role
- Collaborate with cross-functional teams, including product managers, designers, and engineers, to execute research studies.
- Proactively identify research opportunities and following through the process from scope, execution, analysis, and delivery.
- Participate in all phases of the user research process, including user recruitment, study design, data collection, analysis, and reporting.
- Utilize various qualitative and quantitative research methods, such as usability testing, surveys, interviews, and competitive analysis, to gain deep insights into user needs and behaviors.
- Analyze research data, identify patterns, and generate actionable insights that drive actionable insights and informed design decisions.
- Communicate research findings to stakeholders clearly and compellingly through reports, presentations, and interactive workshops.
- Collaborate closely with product managers, designers, engineers, and other stakeholders to advocate for user-centered design principles.
- Act as a strategic partner, providing valuable insights and recommendations throughout the product development lifecycle.
- Stay current with the latest research methodologies, tools, and industry trends.
- Continuously evaluate and improve research practices, ensuring the team has the right resources and techniques to deliver impactful results.
Requirements
- 5+ years of experience (or 3+ with Masters degree) in user experience research
- 5 + years of experience in qualitative and quantitative research methods, including usability testing, surveys, interviews, and ethnographic research
- Bachelor's Degree or equivalent years of experience in research
- Strong expertise in both qualitative and quantitative research methods, including usability testing, surveys, interviews, and ethnographic research
- Proficient in data analysis and visualization tools, such as PowerBI or Tableau
- Have a solid understanding of user-centered design principles and methodologies.
- Excellent communication and presentation skills, with the ability to convey complex research findings to both technical and non-technical audiences
- Demonstrated ability to influence cross-functional teams and drive user-centric design decisions
Benefits
- Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
- Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
- Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
- Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
user experience researchqualitative research methodsquantitative research methodsusability testingsurveysinterviewsethnographic researchdata analysisdata visualizationuser-centered design principles
Soft skills
communication skillspresentation skillsinfluencing skillscollaborationstrategic partnershipanalytical thinkingproblem-solvingadvocacy for user-centered designstakeholder engagementcontinuous improvement
