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Senior Field Security Investigator
GEICOJoin GEICO's SIU team as a Senior Field Security Investigator conducting fraud investigations. Utilize investigative experience to enhance customer satisfaction and uphold integrity.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting thorough investigations of fraud and illegal activities, with a strong focus on evidence gathering, customer interaction, and adherence to legal regulations. Proficient in managing investigative workloads while maintaining professionalism and clear documentation.
Highest-signal resume keywords
Fraud InvestigationInsurance Claims ExperienceEvidence GatheringCustomer InteractionRegulatory Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Investigative TechniquesDatabase InquiryStatement TakingTechnical Knowledge of PIPDocumentation Skills
Soft Skills
Organizational SkillsProfessional AttitudeCustomer Satisfaction FocusStress Management
Certifications & Qualifications
Valid Driver's License
Industry Keywords
Criminal JusticeInsurance FraudLegal ConceptsCase LawMedical Terminology
About the role
Key responsibilities & impact- Conduct investigations of suspected cases of fraud or other illegal activities against the Company, including interviewing, database inquiries, taking statements, and locating sources of information and witnesses.
- Responsibilities include evaluating information to determine its credibility, referring, and coordinating investigation assignments to outside agencies.
- Providing training and support to all departments in the claims handling process.
Requirements
What you’ll need- An associate or bachelor’s degree in criminal justice or a related field, or Five years of insurance claims investigative experience (includes TCR1, TCR2, CU, PIP technical and/or PIP litigation desk experience), professional investigation experience with law enforcement agencies, or Seven years of professional investigation experience involving economic or insurance related matters
- Experience handling in-person or phone statements from various parties in an investigation in a way that builds GEICO’s customer base and promotes customer satisfaction through efficient, accurate, and courteous interactions
- Ability to gather a broad range of evidence related to an investigation and draw conclusions based on the information collected to the applicable fraud investigation
- Demonstrated ability to organize and prioritize investigative volume workloads and stressful situations
- Must be able to always maintain a professional attitude and appearance
- Must be able to document files in a clear, concise, professional written manner, to be understood by customers, clients, co-workers and other employees of the organization
- Must be able to obtain and maintain a valid driver’s license, certifications and permits in accordance with state and federal regulations, and company and departmental standards
- Must be able to lift and carry materials and equipment and lift them to and from vehicles and carry them up and down steps
- Must be able to climb on, off, in, around and under vehicles, including but not limited to RVs and commercial vehicles
- Must be able to exercise caution and awareness of surroundings while performing the essential duties of the position
- Must be able to learn and apply large amount of technical and procedural information
- Knowledge of city, state, and local regulations, legal concepts, case law, medical treatments, and medical terminology.
Benefits
Comp & perks- Great Company: Protecting customers through life’s twists and turns with innovation and integrity.
- Great Careers: Personalized development programs, mentorship, and certification assistance.
- Great Culture: Inclusive and collaborative culture rooted in shared success.
- Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future.