Auto Damage Trainee

GEICO

Field Auto Damage Trainee providing reassurance and solutions that impact customers at GEICO. Inspecting vehicle damage and partnering with service providers for equitable settlements.

Posted 6/26/2026full-timeRemote • New York • 🇺🇸 United StatesEntry Level💰 $3,205 - $5,036 per yearWebsite

About the role

Key responsibilities & impact

Provide reassurance and solutions that make a difference in our customers' lives when they need us the most after an accident.
Inspect and assess vehicle damage, estimate vehicle repair costs, negotiate equitable settlements, and partner with body shops, rental companies, and parts providers.
Consult with involved parties, review insurance contracts, inspect vehicles, write estimates, and manage rental cars.
Resolve customer concerns, ensuring a positive experience.
Drive customer satisfaction through meaningful interactions.

Requirements

What you’ll need

Customer-facing experience preferred.
Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred.
Active Adjusters license preferred (training and exam fees provided).
High School Diploma or GED required; College degree preferred.
Valid driver’s license that meets company underwriting guidelines required.
Strong customer service, interpersonal, problem-solving, and empathy skills.
Adaptable, detail-oriented, and able to prioritize and multitask across platforms.
Available to work evenings, weekends, and holidays.

Benefits

Comp & perks

Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more).
Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating).
401(k) with up to 6% match, vested immediately.
GEICO Strive, upfront tuition assistance program (up to $5,250 annually).
Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills.
GEICO’s industry-leading paid trainee program includes 3 weeks of required hands-on experience at our Ashburn, VA training facility. In addition, 2 weeks in a field training center (NY, TX, CA), with mentors to help you learn and grow.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

vehicle damage inspectionrepair cost estimationsettlement negotiationinsurance contract reviewestimate writingrental car management

Soft Skills

customer serviceinterpersonal skillsproblem-solvingempathyadaptabilitydetail-orientedprioritizationmultitasking

Certifications

Active Adjusters licenseHigh School DiplomaGED