Supervisor – Security Operations Center

GEICO

GSOC Team Lead providing operational support in security operations center for crisis management. Leading SOC operations and supervising security teams to enhance incident response capabilities.

Posted 6/9/2026full-timeBethesda • Maryland • 🇺🇸 United StatesSenior💰 $100,450 - $157,850 per yearWebsite

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Lead in daily SOC operations and provide task management and operational oversight.
Manage user accounts, roles, and permissions across application portfolio.
Monitor and report on system health concerns for alarms access control, surveillance, incident management and other security systems.
Supervise the Security Operations team to ensure seamless and continuous GSOC support.
Validate that operator actions align with runbook and site-specific requirements.
Coordinate with site security, facilities, REFM, IT, HR, Legal, Comms, and business leadership as required to handle Crisis events.
Assume Incident Commander role for Crisis-level incidents per escalation policy.
Maintain a communication cadence during evolving incidents and crisis events as needed.
Support operators in compiling situational reports and incident summaries.
Ensure timely triage, categorization, and prioritization of alerts and cases.
Provide oversight of incident documentation workflows, proper escalation channels and resolutions.
Coordinate production and delivery of emergency notification and mass communications.
Conduct post crisis/incident reviews to identify process improvements.
Assist in creating, updating, and conducting training material with GSOC Operators.
Assist in onboarding new GSOC staff and training to include tools, procedures, policies, escalation expectations.

Requirements

What you’ll need

Associates/Bachelor’s degree in Cybersecurity, Information Security, Information Technology, Information Systems, Security Management, Risk Management, Cyber Defense, Digital Security, Cyber Intelligence, Security Studies or in related field or equivalent work experience required.
1-2 years of experience in a SOC/GSOC environment.
Experience with real time monitoring, incident management, and crisis response.
Proficiency in security platforms, access control systems, incident management applications and video surveillance systems.
Familiarity with OSINT techniques, threat monitoring and crisis management.
Strong situational awareness skills and an ability to analyze active threat intelligence.
The ability to follow and improve guidelines for emergency response, crisis communication and incident escalation.

Benefits

Comp & perks

Great Company: Protecting customers through life’s twists and turns with innovation and integrity.
Great Careers: Personalized development programs, mentorship, and certification assistance.
Great Culture: Inclusive and collaborative culture rooted in shared success.
Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

incident managementcrisis responsereal time monitoringaccess control systemssecurity platformsvideo surveillance systemsOSINT techniquesthreat monitoringincident documentation workflowsemergency response guidelines

Soft Skills

situational awarenessanalytical skillscommunication skillstask managementoperational oversightteam supervisiontraining and onboardingprocess improvementcollaborationleadership