Operations Supervisor – Leader

GEICO

Operations Supervisor in GEICO’s Sales organization, leading teams to deliver exceptional customer service and improve customer satisfaction. Responsible for team mentorship and process improvement initiatives.

Posted 5/21/2026full-timeTampa • Florida • 🇺🇸 United StatesSenior💰 $72,000 - $96,000 per yearWebsite

About the role

Key responsibilities & impact

Lead, mentor, and inspire a team of associates to deliver exceptional service.
Monitor and evaluate team performance using key performance indicators (KPIs).
Collaborate with leadership to implement process improvements.
Serve as a resource for team members on insurance-related questions.

Requirements

What you’ll need

Bachelor's or Associate's degree with 2+ years of supervisory experience.
Minimum of 4 years of supervisory experience in lieu of a degree.
Ability to obtain an active Property & Casualty Insurance License.
Proven ability to motivate and develop high-performing teams.
Excellent interpersonal and communication skills.

Benefits

Comp & perks

Comprehensive healthcare and well-being support available on Day 1.
401(k) Match with immediate vesting.
Corporate wide bonus programs.
GEICO Flex Program for remote work flexibility.
Tuition assistance.
Leadership development programs.

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

leadershipmentoringteam performance evaluationprocess improvementmotivationteam developmentinterpersonal skillscommunication skills

Certifications

Property & Casualty Insurance License