Senior Engineer, Python AI/ML
GEICO
AWSAzureCloudDistributed SystemsDockerGoogle Cloud PlatformJavaKubernetesNoSQLPythonPyTorchSDLC+2 more
Senior Staff Engineer, Interactive Voice Response – AI/ML
GEICO
full-time
Posted on:
Location Type: Remote
Location: Remote • Illinois • 🇺🇸 United States
Visit company websiteSalary
💰 $120,000 - $240,000 per year
Job Level
Senior
Tech Stack
AWSAzureCloudDistributed SystemsDockerGoogle Cloud PlatformJavaKubernetesNoSQLPythonPyTorchSDLCSQLTensorflow
About the role
- Design, develop, and deploy large-scale distributed AI applications that power customer self-service across multiple communication channels (voice, IVR, chat).
- Build and optimize multi-agent systems that enable intelligent, collaborative decision-making to improve automation and customer experience.
- Collaborate with cross-functional teams (engineering, product, data science) to translate business requirements into scalable AI/ML solutions.
- Ensure system reliability, scalability, and performance through best practices in architecture, testing, and monitoring.
- Stay at the forefront of AI and distributed systems research, bringing innovative approaches and tools into production environments.
- Utilize programming languages like Python, SQL, and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of Azure tools and services.
- Consistently share best practices and improve processes within and across teams.
- Serve as a lead member of engineering staff to provide a friction-less customer experience and maintain high standards of protection and availability.
- Mentor and guide junior engineers and contribute to technical leadership.
Requirements
- Hands-on proficiency with modern AI/ML frameworks and tools (e.g., TensorFlow, PyTorch) and programming languages such as Python, Java, or C++.
- Proven experience designing, developing, and deploying AI or machine learning models(LLMs) in production environments, with a focus on scalability and performance.
- Strong software engineering background with expertise in building large-scale distributed systems, preferably in cloud environment (Azure or AWS).
- Demonstrated ability to apply AI/ML solutions to real-world business problems, delivering measurable impact in areas such as natural language processing, speech recognition, recommendation systems, or intelligent automation.
- Experience in building products using micro-services oriented architecture and extensible REST APIs.
- Experience building the architecture and design (architecture, design patterns, reliability, and scaling) of new and current systems.
- Experience with continuous delivery and infrastructure as code.
- Experience in leveraging PowerShell scripting.
- Experience in existing Operational Portals such as Azure Portal.
- Experience with application monitoring tools and performance assessments.
- Mentor junior engineers.
- Knowledge of developer tooling across the software development life cycle (task management, source code, building, deployment, operations, real-time communication).
- Programming experience with Python, SQL, NoSQL databases, Container Orchestration (Docker, Kubernetes), and a variety of Azure tools and services.
- 8+ years of professional software development experience within a Python or Java framework.
- 6+ years of experience in open-source frameworks.
- 6+ years of experience with architecture and design.
- 6+ years of experience with AWS, GCP, Azure, or another cloud service.
- Bachelor’s degree in Computer Science, Information Systems, or equivalent education or work experience.
- At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
Benefits
- Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
- Market-competitive compensation
- 401K savings plan vested from day one that offers a 6% match
- Performance and recognition-based incentives
- Tuition assistance
- Industry leading training, certification assistance, career mentorship and coaching
- Career advancement and personalized development programs
- Access to additional benefits like mental healthcare as well as fertility and adoption assistance
- Employee engagement and recognition programs
- Supports flexibility: workplace flexibility and GEICO Flex program offering ability to work from anywhere in the US for up to four weeks per year
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
PythonSQLNoSQLAI/ML frameworksTensorFlowPyTorchmicro-services architectureREST APIsinfrastructure as codePowerShell scripting
Soft skills
collaborationmentoringtechnical leadershipproblem-solvingcommunication
Certifications
Bachelor’s degree in Computer ScienceBachelor’s degree in Information Systems
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