Senior Manager, Digital Fraud – Abuse

GEICO

Lead GEICO’s Digital Fraud & Abuse function, driving prevention efforts across various platforms. Oversee the customer abuse lifecycle to enhance security and minimize fraud risks.

Posted 4/26/2026full-timeBethesda • California, Maryland, Texas, Washington • 🇺🇸 United StatesSenior💰 $120,000 - $260,000 per yearWebsite

About the role

Key responsibilities & impact

Stand up and lead GEICO’s Digital Fraud & Abuse function
Own the customer abuse lifecycle and control effectiveness enterprise-wide
Drive authentication, risk, and platform evolution to prevent account abuse
Reduce fraud and customer harm through structural, programmatic defense
Monitor, size, and report on fraud and abuse impact, trends, and customer harm
Define, measure, and continuously improve the effectiveness and health of preventive and detective anti-fraud controls
Act as the central point of accountability for customer account abuse prevention across GEICO
Lead a small, high-leverage Digital Fraud & Abuse team focused on program ownership, analytics, and enablement.

Requirements

What you’ll need

10+ years in digital fraud, abuse prevention, identity risk, or adjacent domains
Direct experience owning fraud or abuse programs end-to-end (beyond operations)
Strong understanding of account takeover, social engineering, and authentication risk
Proven ability to drive change through influence in large, matrixed organizations
Experience partnering closely with product and engineering teams on platform evolution.

Benefits

Comp & perks

Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

digital fraud preventionabuse preventionidentity risk managementaccount takeover preventionsocial engineering risk assessmentauthentication risk managementprogram ownershipanalyticspreventive controlsdetective controls

Soft Skills

leadershipinfluencechange managementcollaborationaccountabilitycommunicationteam managementstrategic thinkingproblem-solvingorganizational skills