Principal Product Manager, Reliability Platform – Observability, SRE, AIM

GEICO

Senior Product Manager overseeing developer engineering products for GEICO. Leading product strategy and driving reliability platforms to enhance system performance and developer productivity, ensuring high-quality software delivery.

Posted 4/17/2026full-timePalo Alto • California, Washington • 🇺🇸 United StatesLead💰 $146,575 - $229,600 per yearWebsite

Tech Stack

Tools & technologies

AWSAzureCloudGrafanaKubernetes

About the role

Key responsibilities & impact

Work cross-functionally to guide a suite of developer engineering products from conception to launch
Connect the product vision with the specific solutions needed to solve complex engineering challenges
Break down intricate problems in areas like system availability, incident management, observability, and cloud infrastructure into actionable steps that drive product development
Deliver a cohesive and intuitive suite of tools that make it easy for our developers to do the right thing the easy way
Drive GEICO's digital transformation by ensuring our engineering teams are equipped with the best-in-class tools to build and run our critical applications
Champion a culture of reliability and ownership by delivering tools that empower developers to build and operate resilient, highly available systems with confidence

Requirements

What you’ll need

Bachelor’s Degree
At least 5 years of experience in a technical product management role, such as Developer Tools, Platform Engineering, SRE, Observability, or a related technical field
Experience with products in the developer tools, cloud infrastructure, or observability space
A proven track record of managing technical products through the full product lifecycle
Experience using data to inform product decisions and a strong understanding of how to measure the success of developer-facing tools
MBA or equivalent experience strongly preferred
Direct experience with modern platform engineering concepts, including internal developer platforms (IDPs), service catalogs, and "Paved Road" engineering
Familiarity with modern observability tools (e.g., Grafana), cloud platforms (e.g., Azure, AWS), and container orchestration (e.g., Kubernetes)
A strong understanding of Site Reliability Engineering (SRE) principles, including SLOs, error budgets, and effective incident management
Excellent communication skills and the ability to articulate complex technical concepts to both technical and non-technical audiences
A self-starter with a proven ability to operate in an ambiguous, fast-paced environment

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options
Comprehensive Total Rewards program offering personalized coverage
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance
Access to additional benefits like mental healthcare as well as fertility and adoption assistance
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year

ATS Keywords

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Hard Skills & Tools

technical product managementdeveloper toolsplatform engineeringsite reliability engineering (SRE)observabilitydata-driven decision makingproduct lifecycle managementinternal developer platforms (IDPs)service catalogscontainer orchestration

Soft Skills

excellent communicationarticulating technical conceptsself-starteroperating in ambiguityfast-paced environmentownershipreliabilityproblem-solvingcross-functional collaborationempowering developers

Certifications

Bachelor’s DegreeMBA or equivalent experience