Coordinate end-to-end eDiscovery project workflows across active matters, ensuring deadlines are met and stakeholders are kept informed
Issue, track, and manage legal holds in coordination with legal department personnel and cross-functional colleagues; follow up on custodian acknowledgments and escalate non-responses
Assist with scoping and executing data collections from custodians and enterprise data sources
Support review project setup and configuration, including coding panels, search term development, and reviewer guidance materials
Coordinate production preparation and delivery, including specification review, QC of production sets, and logging of outgoing productions
Maintain matter-level project documentation, including status trackers, collection logs, processing reports, production logs, and privilege logs
Monitor and report on matter metrics, platform usage, and project costs; assist with vendor invoice review
Contribute to the development and maintenance of SOPs, templates, and playbooks for repeatable eDiscovery workflows
Partner with the Legal Technology team on enhancements, new tool evaluations, and integration initiatives as they affect eDiscovery operations

Requirements

3+ years of experience in eDiscovery, litigation support, or legal operations, with direct hands-on involvement across the EDRM lifecycle
Working knowledge of eDiscovery platforms (e.g., Everlaw, DISCO, Relativity, etc.) and standard litigation support workflows
Familiarity with legal hold management tools and defensible collection methodologies
Solid understanding of processing, culling, and production specifications (load files, image formats, metadata fields, privilege logging)
Strong grasp of how data sources — including Microsoft 365, cloud storage, and enterprise applications — interact with eDiscovery workflows
Excellent organizational and communication skills; comfortable interfacing with attorneys, paralegals, Legal Ops, IT, and vendors
Ability to manage multiple active matters simultaneously with a high degree of accuracy and attention to detail
BA Degree preferred.

Benefits

Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match;
Performance and recognition-based incentives;
Tuition assistance.
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

eDiscoverylitigation supportlegal operationsEDRM lifecycledata collectionsprocessing specificationscullingproduction specificationsmetadata fieldsprivilege logging

Soft Skills

organizational skillscommunication skillsattention to detailinterpersonal skillsproject management