Clinical Operations Analyst

GEHA Health

Clinical Operations Analyst analyzing clinical data and performance metrics for G.E.H.A., a nonprofit federal employee health and dental benefits provider. Delivering executive reports and actionable insights across clinical operations.

Posted 8/18/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $71,340 - $90,250 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in healthcare data analysis and reporting, with a strong focus on developing KPIs, benchmarks, and actionable insights to enhance clinical operations. Proficient in utilizing data analysis tools to support decision-making and improve performance metrics within a clinical setting.

Highest-signal resume keywords

Healthcare Data AnalysisSQL ProficiencyTableau ExpertiseClinical Operations UnderstandingData-Driven Decision-Making

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisReportingKPI DevelopmentPerformance Metrics EvaluationProcess Improvement

Soft Skills

Excellent CommunicationPresentation SkillsProblem-SolvingCritical Thinking

Tools & Technologies

SQLTableauExcel

Industry Keywords

Healthcare ManagementClinical WorkflowsData IntegrityPHI/HIPAA Compliance

Tech Stack

Tools & technologies

SQLTableau

About the role

Key responsibilities & impact

Gather, organize, and analyze clinical data from various sources within G.E.H.A.
Develop comprehensive reports and presentations for senior leadership on clinical operations, outcomes, and performance metrics
Evaluate clinical performance indicators and identify trends, patterns, and improvement areas
Collaborate with clinical teams to understand operational challenges and opportunities for enhancement
Review and assess dashboards and metrics for real-time insights into clinical performance and outcomes across the clinical operations division
Develop KPIs and benchmarks to track progress and support data-driven decision-making
Work with Data & Analytics and other G.E.H.A. departments to ensure data integrity, standardization, and accuracy
Identify reporting requirements and implement solutions to meet stakeholder needs
Identify process improvement, efficiency, and quality enhancement opportunities within clinical operations
Recommend optimization strategies based on data-driven insights and industry best practices
Document methodologies, findings, and recommendations
Present complex data clearly to senior leadership
Cross-functionally support Clinical Quality, Population Health, Dental, Pharmacy, Medical Management, and Health & Well-being
Partner closely with the Director of Medical Management to support the Clinical Operations Division

Requirements

What you’ll need

Bachelor’s degree in healthcare management, data science, statistics, or a related field
3+ years of experience in healthcare data analysis and reporting within a clinical setting or healthcare environment
Proficiency in data analysis tools and software, including SQL, Tableau, and Excel
Strong understanding of healthcare operations, clinical workflows, and healthcare data systems
Excellent communication and presentation skills
Ability to translate complex data into actionable insights
Meticulous, with strong problem-solving and critical-thinking abilities
Ability to provide non-cellular high-speed internet service such as fiber, DSL, or cable modem for a home office
Minimum internet speed of 30 Mbps download and 5 Mbps upload
Latency response time lower than 80 ms
Hotspots, satellite, and wireless internet service are not allowed
Dedicated space without ongoing interruptions to protect member PHI/HIPAA information
Must reside in an eligible U.S. location; G.E.H.A. does not hire employees from U.S. territories or Alaska, Hawaii, California, Washington, Oregon, Colorado, Wyoming, Montana, New York, Connecticut, Vermont, Pennsylvania, or Maine

Benefits

Comp & perks

Competitive pay/salary ranges
Incentive plan
Health/Vision/Dental benefits effective day one
401(k) retirement plan with dollar-for-dollar company match up to 4% employee contribution, plus a 6% annual company contribution
Pretax or Roth 401(k) options
Robust employee well-being program
Paid Time Off
Personal Community Enrichment Time
Company-provided Basic Life and AD&D
Company-provided Short-Term & Long-Term Disability
Tuition Assistance Program
Professional development
Advancement opportunities
Benefits start on day one
Work-from-home option