GeekPlus

Operations

• Plan, develop, and execute social media content across key platforms (e.g., LinkedIn, YouTube, Instagram, etc.) in alignment with the global marketing strategy
• Assist in executing SEO and SEM strategies to drive website traffic and lead generation
• Support the setup, execution, and optimization of Google Ads and other paid media campaigns
• Help coordinate digital media advertising initiatives and track performance
• Execute email marketing campaigns end to end, including campaign setup, list segmentation, scheduling, testing, and deployment
• Build and manage email campaigns aligned with trade shows, webinars, content launches, and ongoing lead-nurture programs
• Implement email automation workflows, including follow-up sequences and lead-nurture emails
• Support logistics and execution for supply chain trade shows and events
• Coordinate with event organizers, vendors, and internal stakeholders
• Manage pre-event and post-event communications, including invitations, follow-ups, and lead handover
• Provide onsite event support as needed, ensuring smooth execution and brand consistency
• Assist with industry award applications, including content drafting and submission coordination
• Support the drafting and editing of press releases, articles, and external communications
• Coordinate with internal teams and external partners to support PR initiatives
• Assist the marketing manager in preparing data-driven weekly and monthly performance reports for regional and global teams
• Support coordination between Sales and Marketing by assisting with CRM processes, including lead assignment and data accuracy
• Provide administrative and operational support for marketing activities, including invoicing coordination, documentation, and internal processes
• Assist in adapting and developing marketing assets such as product brochures, presentations, and digital content
• Liaise with video production vendors and internal teams to support video projects
• Support drafting and coordination of customer case studies and success stories
• Ensure marketing materials are accurate, up to date, and aligned with brand guidelines

Marketing and Operations Specialist

Field Engineer

• Provide onsite and remote technical support for robotic automation systems, including AMR and robot shuttle (G2P) solutions.
• Perform system commissioning, troubleshooting, repair, and preventive maintenance during deployment and ongoing service phases.
• Diagnose hardware, electrical, mechanical, and software issues using system logs, diagnostic tools, data analysis, and onsite observation.
• Respond to service tickets and escalations, ensuring timely resolution and clear, professional communication with customers.
• Collaborate closely with Product and R&D teams to resolve complex, system-level technical issues.
• Collect, document, and analyze field issues, including root cause analysis (RCA) and corrective actions, to support continuous product and service improvement.
• Deliver technical training and operational guidance to customers, partners, and internal teams as required.
• Adhere to established service processes, safety procedures, and documentation standards.
• Travel to customer sites as required, including domestic and international travel, depending on project needs.

Technical Service Engineer

Consultant

• As a System Consultant at GeekPlus, you are the trusted system partner for our clients, drawing on your domain expertise in providing guidance specific to the role of software in the delivery of advanced mobile robotics solutions.
• You will gain a solid understanding of the GeekPlus software suite and apply your experience and industry best practice knowledge in collaboration with our product management and market strategy leaders to help drive improvements within our software offerings.
• You’ll lead and participate in project reviews, estimation, scheduling, execution, testing, implementation and sustaining activities.
• As an empowered leader in a team of doers, you'll be expected to manage ambiguity, handle multiple requests, and wear whatever hat it takes to accomplish the task at hand.

System Consultant

Marketing

• Develop and execute the Americas marketing strategy aligned with business targets.
• Serve as a key member of the Americas Business Unit management team.
• Own and manage the regional marketing budget in alignment with HQ and regional goals.
• Design and implement lead acquisition & nurturing strategies to fuel sales pipeline.
• Partner with Sales Directors to align marketing efforts with revenue goals.
• Organize high-impact trade shows, events, and industry engagements.
• Oversee the creation of compelling marketing assets (brochures, case studies, videos, sales decks).
• Ensure brand consistency while localizing global campaigns for the Americas market.
• Lead and grow the local marketing team (event manager, marketing coordinator).
• Establish data-driven reporting to measure ROI and optimize marketing performance.
• Collaborate with global marketing on product launches, brand storytelling, and performance tracking.

Head of Americas Marketing

• Provide onsite and remote technical support for robotic automation systems, including AMR and robot shuttle (G2P) solutions.
• Perform system commissioning, troubleshooting, repair, and preventive maintenance during deployment and ongoing service phases.
• Diagnose hardware, electrical, mechanical, and software issues using system logs, diagnostic tools, data analysis, and onsite observation.
• Respond to service tickets and escalations, ensuring timely resolution and clear, professional communication with customers.
• Collaborate closely with Product and R&D teams to resolve complex, system-level technical issues.
• Collect, document, and analyze field issues, including root cause analysis (RCA) and corrective actions, to support continuous product and service improvement.
• Deliver technical training and operational guidance to customers, partners, and internal teams as required.
• Adhere to established service processes, safety procedures, and documentation standards.
• Travel to customer sites as required, including domestic and international travel, depending on project needs.
• Translate advanced robotics and automation technical knowledge into practical solutions, documentation, and training materials.

• Support the development and execution of channel marketing plans and partner-focused initiatives in collaboration with Regional Business Managers and channel partners.
• Assist in the implementation of go-to-market programs intended to support partner pipeline and revenue objectives.
• Coordinate the planning, ordering, allocation, and tracking of marketing resources and assets used in partner campaigns, events, and customer engagements.
• Liaise with internal stakeholders to support timely fulfillment and availability of marketing resources.
• Support the creation and management of co-branded marketing materials, including presentations, collateral, digital assets, and event materials.
• Ensure all partner-facing materials adhere to corporate brand guidelines and messaging standards.
• Coordinate Quarterly Business Reviews (QBRs) with channel partner marketing teams, including preparation of materials and follow-up actions.
• Assist with the collection and organization of partner marketing performance data and insights.
• Provide marketing support to Regional Business Managers in response to channel partner requests and initiatives.
• Serve as a point of coordination between channel partners and internal marketing teams to support efficient execution.

Channel Marketing Specialist

Brand Manager

• Support the creation, coordination, and distribution of brand-aligned content, including whitepapers, eBooks, blog articles, and social media posts.
• Assist in adapting content for different channels and audiences while maintaining brand voice and messaging consistency.
• Support content calendars and help track content production timelines.
• Assist with basic graphic design and content layout, including presentations, digital assets, social media visuals, and marketing collateral.
• Collaborate with internal stakeholders to ensure creative assets align with brand guidelines.
• Support asset organization and version control.
• Assist with the execution of content-driven marketing campaigns across digital channels.
• Support social media scheduling, post coordination, and basic performance tracking.
• Help ensure content is published accurately and on schedule.
• Support coordination between Sales and Marketing teams by assisting with CRM processes, including lead assignment and data accuracy.
• Help ensure brand and messaging consistency across sales-facing materials.
• Support educational marketing initiatives such as customer tours, demos, webinars, and on-site visits.
• Demonstrate an interest in brand storytelling, education, and representing the company in guided tours or public-facing learning environments as needed.
• Maintain a customer-focused, educational mindset when engaging with internal and external audiences.
• Provide administrative support for marketing operations, including invoicing coordination and documentation as needed.

Marketing and Operations Specialist

Technical Service Engineer

System Consultant

Head of Americas Marketing

Technical Service Engineer

Channel Marketing Specialist

Brand Marketing Coordinator