geekoffice

AR / Collections Specialist, Cash Flow Guardian

geekoffice

full-time

Posted on:

Location Type: Remote

Location: Arizona • United States

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Salary

💰 $45,000 - $60,000 per year

About the role

  • Own and manage a portfolio of open receivables across ~1,000 customers
  • Maintain a consistent, proactive follow-up cadence on outstanding balances
  • Track and follow through on all promise-to-pay commitments
  • Drive resolution of past-due accounts with professionalism and urgency
  • Post cash receipts accurately and on time
  • Serve as the primary point of contact for billing questions and account inquiries
  • Communicate clearly and professionally — balance firmness with relationship preservation
  • Investigate and resolve invoice disputes end-to-end
  • Keep accurate notes, account records, and follow-up tracking
  • Provide weekly AR and collections reporting to the Controller

Requirements

  • 2–5+ years of AR/Collections experience (SaaS or tech environment preferred)
  • Prior experience collecting from government agencies or public sector customers — preferred
  • Demonstrated ability to manage a high-volume portfolio with strong follow-through
  • Experience with QuickBooks Online (QBO) — required
  • Experience with Maxio and/or HubSpot — preferred
  • Strong organizational skills and obsessive attention to detail
  • Excellent written and verbal communication — you know how to be firm without being cold
  • A humble, hungry, and smart approach to your work — team-first, proactive, good judgment
Benefits
  • 401(k) + 6% Safe Harbor match (100% vested day one)
  • Cigna PPO or HSA options with company contributions ($780–$1,950/year)
  • Garner Health (HRA): up to $1,000 individual / $2,000 family
  • Wellness rewards up to $350/year
  • Virtual care + mental health support when you need it
  • Access to legal plans, ID theft, EAP, STD & LTD benefits
  • …and more perks and discounts designed to support you.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
accounts receivablecollectionsinvoice resolutioncash receipt postingportfolio managementpromise-to-pay trackingreporting
Soft Skills
communicationorganizational skillsattention to detailrelationship managementproactive approachgood judgment