QA Coordinator
Gedanken - GCertifica
full-time
Posted on:
Location Type: Remote
Location: Brasil
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About the role
- Define and evolve the company’s quality strategy, aligned with product, technology, and business objectives.
- Ensure quality is an integral part of product development, not a later validation step.
- Serve as the technical and strategic reference for quality, balancing delivery speed, risk, and reliability.
- Work continuously and closely with Product Managers and engineering squads.
- Actively participate in discovery, requirements refinement, and definition of acceptance criteria.
- Analyze technical and functional risks before demand prioritization.
- Assess impacts of product decisions on the quality, stability, and performance of solutions.
- Define and evolve a multi-layer testing strategy, oriented by risk and business impact, including:
- - Exploratory manual testing on critical flows
- - Automated testing (unit, integration, and end-to-end)
- - Continuous regression testing integrated into CI/CD pipelines
- - Load, stress, and performance testing using real-world usage scenarios
- - Validation of integrations between services, APIs, and databases
- - Build this strategy in partnership with squads, respecting each product’s technical maturity, context, and goals.
- Drive observability efforts, using tools such as Datadog.
- Monitor product SLIs and SLOs, anticipating performance degradations and systemic failures.
- Correlate production incidents with testing gaps or product decisions.
- Reduce MTTR and promote continuous learning through post-mortems and ongoing improvement.
- Define clear KPIs for quality, stability, and performance.
- Establish objective acceptance criteria together with Product and Technology teams.
- Maintain explicit accountability for the levels of quality perceived by customers and the business.
- Communicate risks, trade-offs, and technical impacts clearly to executive leadership.
Requirements
- Proven experience in software quality, QA engineering, or quality engineering in complex tech environments.
- Experience with automated testing strategies, CI/CD, and ensuring quality in production.
- Experience working closely with Product and Engineering teams.
- Knowledge of observability, quality metrics, SLIs, and SLOs.
- Ability to perform risk analysis and make decisions oriented to business impact.
- Excellent communication skills and the ability to engage with technical and executive audiences.
Benefits
- Allowance
- Profit sharing (PLR) according to current policy
- Paid time off
- Birthday day off
- Short Friday (reduced hours on Fridays)
- 3-year passport
- Maternity and paternity leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
automated testingCI/CDload testingstress testingperformance testingexploratory manual testingunit testingintegration testingacceptance criteria definitionrisk analysis
Soft Skills
communication skillscollaborationstrategic thinkingproblem-solvingdecision-makingaccountabilitycontinuous learningengagement with stakeholdersadaptabilityleadership