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Technical Sales Support Specialist
Gecko AllianceTechnical Sales Support Specialist at Gecko Alliance providing expertise for customized electronic control solutions. Involves client collaboration and technical recommendations within sales operations team.
About the role
Key responsibilities & impact- Analyze customers' technical requirements in collaboration with the sales team;
- Recommend appropriate solutions (configurations, customizations, feasibility);
- Serve as the technical point of reference for clients and OEM partners;
- Collaborate with engineering, R&D, and product teams to resolve technical issues;
- Support business development teams in evaluating opportunities;
- Prepare and deliver technical presentations and product demonstrations;
- Participate in the introduction of new products to clients;
- Conduct feasibility studies, testing, and proofs of concept;
- Provide technical support before, during, and after solution implementation;
- Train and coach clients to optimize product usage;
- Coordinate client projects with internal teams;
- Monitor and follow up on timelines, deliverables, and communications.
Requirements
What you’ll need- College or university degree in engineering, electronics, electrical engineering, or a related field;
- 3–5 years of experience in technical support or a manufacturing/technology environment;
- Strong technical skills and the ability to explain complex concepts clearly;
- Comfortable in a role that is both technical and customer-facing;
- Autonomous, detail-oriented, and well organized;
- Bilingual in English and French required;
- Experience with CRM or project management tools is an asset.
Benefits
Comp & perks- Competitive salary and performance-based incentive program;
- Comprehensive benefits package;
- Collaborative environment that values technical expertise;
- Clear opportunities for professional development and career advancement;
- Active involvement in the company's transformation and future.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical supportfeasibility studiesproduct demonstrationstestingproofs of conceptsolution implementationconfigurationscustomizationsengineeringelectrical engineering
Soft Skills
communicationcustomer-facingautonomousdetail-orientedwell organizedcollaborationtrainingcoachingproblem-solvingpresentation skills