Gearset

Account Manager

• Lead our GTM strategy for the enterprise segment, focusing on maximising Net Revenue Retention (NRR).
• You’ll lead a team of senior Account Managers responsible for driving growth and new product attach across our largest and most strategically important customers.
• Directly impact NRR and gross retention by helping your team run structured discovery and manage multi-threaded expansion deals. These accounts are complex, multi-stakeholder environments with long sales cycles and high expectations. Your role is to set the standard for how we run disciplined, expansion-led sales motions that increase customer value over time.
• You’ll lead, coach and develop a team of experienced sellers. You’ll own performance across the Exec and Strategic segments, including forecast accuracy, pipeline health and quota attainment. You’ll embed a clear approach to multi-product adoption, helping the team run structured discovery, navigate executive-level commercial conversations, and manage multi-threaded expansion deals.
• You’ll partner closely with Customer Success leadership to ensure strong alignment across growth and renewal strategy. You’ll support the team through complex enterprise cycles, hire and ramp new Account Managers, and work with Enablement and external partners to keep raising the bar on development.
• You’ll also collaborate with Product, Marketing and senior leadership to feed customer insight back into our go-to-market approach. The work you do here will directly shape how Gearset scales growth within its existing customer base in 2026 and beyond.

Enterprise Account Management Manager

Customer Success Manager

• Own a small portfolio (≈40 accounts) of high-profile customers, including some of the largest organisations in the world.
• In this senior, quota-carrying role, you’ll be accountable for growth, retention, and long-term customer value.
• Operate as the quarterback for each account, building executive-level relationships and orchestrating the right Gearset resources—such as Account Managers, DevOps Architects, and product teams—to deliver outcomes.
• Own the customer strategy, success plan, and growth number, while coordinating closely with Executive Account Managers on commercial execution.
• Deeply understand customer goals and DevOps maturity to discover challenges and identify opportunities for increased adoption and new product attach.
• Translate technical outcomes into clear commercial and business value for senior technical and business leaders.
• Identify risk early to create proactive mitigation plans, protecting Gearset’s exceptionally high Gross Revenue Retention (GRR) in this segment.
• Represent your customers internally, influencing roadmap and go-to-market decisions through clear feedback and insight.

Customer Success Manager – Enterprise

Events

• You’ll have responsibility for delivering, scaling and influencing the events strategy which means you’ll have the autonomy to deliver international events, tradeshows and virtual events.
• You’ll be one of the key drivers in delivering a comprehensive and impactful event experience, owning and managing all aspects of event production including: defining target audiences, creating follow-up plans, and success tracking.
• You’ll need to work across the business and talk directly to the Salesforce community. You’ll be confident and comfortable communicating with different audiences, across different channels and building strong relationships.
• You’ll care about the details, we’re meticulous planners who work alongside our sales and customer success teams, delivering events that delight the community.
• Drive leads through great event delivery.
• Build our presence in the Salesforce community through supporting the end-to-end delivery of Salesforce and Gearset events.
• Learn from, and share your experience with, a great team from a wide range of backgrounds in a feedback driven culture where you can do your best work.
• Write compelling messages for different audience segments, including promotional content for any event web pages, print marketing materials, as well post-event activities.
• Establish a data-driven approach to strategic and tactical decision making.
• Lead and manage events on the ground, you’ll be problem-solving, directing event set-up, and communicating confidently with staff and crew.

Event Marketer – B2B SaaS

Account Executive

• Proactively identify and generate opportunities within a designated list of high-potential target accounts.
• Collaborate with marketing to leverage account-based marketing (ABM) campaigns, using these as a complement to direct outreach efforts.
• Partner with BDRs to research, qualify, and engage prospects effectively
• Manage and drive the full sales cycle from prospecting to close, navigating complex deals within enterprise-level organizations.
• Work closely with the internal alliances team and GSIs and Salesforce account teams to align on mutual objectives, co-sell effectively, and drive shared customer success.
• Develop multi-threaded relationships within target accounts, engaging stakeholders across technical, business, and executive teams.

Account Executive – Enterprise

Backend Engineer

• Enhance and extend existing features, and collaborate with the rest of the development team to spec, design and build new features end-to-end.
• Share your expertise and learn from a diverse team, fostering a culture of collaboration and continuous growth.
• Engage directly with users—understanding their challenges, gathering feedback, and shaping features that truly make a difference.
• Contribute opinions on a range of topics, from development practices to product strategy and roadmap, to impact business decisions.

Mid-Level Full-Stack Software Engineer, C#/.NET, React

People Operations

• Step into a high-impact role where you will act as a core strategic advisor to senior leaders, shaping how they build, lead, and scale their teams.
• Move beyond traditional HR execution to own complex organisational design and workforce planning, directly influencing the future structure of a rapidly growing tech company.
• Exercise a high degree of autonomy, managing sensitive employee relations and change initiatives with the freedom to apply your own judgment and expertise.
• Join a people-first organisation that values your professional growth, offering the chance to mentor others and help define the evolution of our global people practices.
• Work within a culture that prioritises commercial awareness and "principles-led" thinking over bureaucratic red tape, allowing you to drive practical, meaningful outcomes.

Senior People Partner

Sales Development Rep

• You'll have the chance to shape and influence the knowledge prospects have of Gearset as their first point of contact.
• Generate new interest in Gearset by researching accounts and provide a best in class experience for new prospects.
• By using the best tools and tech, such as Sales Navigator, Salesloft, and Sandler sales training, you’ll enhance your skills to keep growing in your career.
• You'll use a multi-channel approach in your outreach, which means no two days are the same.
• When you're speaking with prospects, you're able to showcase Gearset's technical solutions to solve their pain points.
• Become a key part of the sales team which thrives on competitive collaboration to ensure success for everyone in the team.
• By influencing leads and nurturing them into qualified opportunities, you’ll generate new business for Gearset to hit your own and team targets.
• Collaborate and learn from team members across the business to expand your technical product knowledge and become an expert in the value of Gearset.
• Grow as a sales professional by using industry leading technologies and skills to develop new outreach strategies.
• Influence Gearset’s product roadmap by sharing prospect feedback with the marketing and development teams, to ensure we’re continuing to build a world-class solution.

Sales Development Representative

• Proactively identify and generate opportunities within a designated list of high-potential target accounts.
• Collaborate with marketing to leverage account-based marketing (ABM) campaigns, using these as a complement to direct outreach efforts.
• Partner with BDRs to research, qualify, and engage prospects effectively
• Manage and drive the full sales cycle from prospecting to close, navigating complex deals within enterprise-level organizations.
• Work closely with the internal alliances team and GSIs and Salesforce account teams to align on mutual objectives, co-sell effectively, and drive shared customer success.
• Develop multi-threaded relationships within target accounts, engaging stakeholders across technical, business, and executive teams.
• Use your curiosity to map the Salesforce ecosystem, identifying strategic co-sell opportunities that drive genuine value for both our partners and our customers.
• Stay updated on Salesforce ecosystem trends, tools, and certifications to position Gearset effectively within customer environments.
• Share insights, learnings, and best practices with peers to continuously improve the sales organization.
• Demonstrate a strong understanding of DevOps practices and how Gearset’s solutions enable Salesforce teams to achieve their goals.
• Embrace Gearset’s collaborative culture, contributing to the success of the broader team