Warranty Engineer

GE Vernova

Warranty Engineer managing customer claims and remedial work for GE Vernova power-generation equipment. Coordinating technical, financial, and contractual resolution across the Americas.

Posted 8/21/2026full-timeRemote • 🇲🇽 MexicoMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in warranty management and customer interface within the power generation industry, with strong technical knowledge of heavy-duty equipment and a focus on cost control and process improvement.

Highest-signal resume keywords

Warranty ManagementPower Generation Industry ExperienceTechnical Knowledge of Gas TurbinesBilingual Communication Skills (English and Spanish)Root Cause Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Warranty Claim Lifecycle ManagementTechnical Documentation ReviewCost Control and BudgetingField Service ExecutionData-Driven Decision Making

Soft Skills

Customer-Focused MindsetAbility to Manage Difficult ConversationsProactive and Self-MotivatedCollaboration with Stakeholders

Tools & Technologies

AI-Based ToolsWarranty Governance Framework

Certifications & Qualifications

Bachelor's Degree in Engineering

Industry Keywords

Heavy-Duty Power Generation EquipmentGas TurbinesSteam TurbinesGeneratorsBOP SystemsHRSGWarranty ProvisionsField Operations

About the role

Key responsibilities & impact

Serve as the primary customer interface for warranty claims
Manage the warranty claim lifecycle for covered equipment, including gas and steam turbines, generators, MSD, HRSG, and plant BOP
Liaise between customers, functions, and business lines to drive claim resolution
Implement the Global Warranty Governance Framework for assigned sites
Conduct investigations to validate the technical and contractual validity of warranty claims
Assess repair-versus-replacement decisions based on technical feasibility, cost, schedule impact, and contractual obligations
Review technical documentation, design specifications, installation records, operational data, and maintenance logs
Coordinate with Legal, Contract Management, and Global Warranty teams
Execute warranty work and support punch list closure, including planning, demand placement, and fulfillment for parts, resources, and tooling
Establish and monitor warranty cost controls, estimates, budgets, forecasts, cost recovery, and productivity
Coordinate financial reviews and monitor warranty spend against budget
Support root cause analysis and identify recurring defect trends
Conduct weekly warranty meetings with customers and internal stakeholders
Maintain warranty logs and prepare status reports, dashboards, and metrics
Document warranty records, correspondence, and decisions
Support productivity, process improvement, best-practice, and standardization initiatives
Apply Lean principles to improve workflows and operational discipline
Support training of Warranty Engineers, CPMs, and process stakeholders

Requirements

What you’ll need

Bachelor's degree in Engineering (Mechanical, Electrical, or related field) from an accredited university or college
Excellent written and verbal communication skills in both English and Spanish
Minimum 3 years of experience in the Power Generation Industry, preferably in services, quality, warranty or field operations
Strong technical knowledge of heavy-duty power generation equipment, including gas turbines, steam turbines, generators, BOP systems, and HRSG
Ability to manage costs, forecasts, schedules and resources while cooperating with and influencing customers and internal stakeholders
Customer-focused mindset with ability to manage difficult conversations and maintain professional relationships under pressure
Ability to travel to domestic and international destinations to attend customer sites or GE facilities
Field experience with gas/steam turbines, generators, or other heavy-duty power generation equipment
Familiarity with field service execution, including labor, tooling, and third-party vendor management
Warranty management background and strong commercial acumen
Experience reading and interpreting commercial/technical contracts and warranty provisions
Ability to perform or coordinate root cause analysis and failure mode investigations
Proactive, self-motivated, and capable of working independently with minimal supervision in a global, matrixed organization
Data-driven decision-making ability in ambiguous and fast-paced environments, under tight deadlines and pressure
Use of AI-based tools to enhance productivity

Benefits

Comp & perks

Fully remote work arrangement
Relocation assistance not provided