Lead On Site Services Specialist – Generator Control

GE Vernova

Generator Controls Field Service Engineer supporting GE Vernova’s APAC power-generation service operations. Commissioning, troubleshooting, customer support, and retrofit project execution for excitation and static-starter controls.

Posted 8/4/2026full-timeRemote • 🇦🇺 AustraliaSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in field engineering and project management within power generation and industrial automation, with a strong focus on customer service and technical troubleshooting. Proficient in control systems, including EX2100e and LS2100e solutions, and capable of interpreting electrical and mechanical drawings.

Highest-signal resume keywords

EX2100e Control SolutionsField Engineering ExperienceCustomer Service SkillsTroubleshooting Control SystemsMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Field EngineeringControl Systems TroubleshootingElectrical Drawing InterpretationMechanical TroubleshootingPower Generation ExperienceIndustrial AutomationDCS ExperiencePLC ExperienceHMI Software ToolsTCP/IP Configuration

Soft Skills

Customer-FocusedExcellent Communication SkillsProblem-SolvingCollaborationAdaptability

Tools & Technologies

CimplicityIntellutionToolboxGAPNetwork Topology Design

Certifications & Qualifications

Bachelor’s Degree in Industrial AutomationBachelor’s Degree in Electronic EngineeringValid Driver’s LicenseValid Passport

Industry Keywords

Retrofit ProjectsCommissioningWarranty AdministrationField Service ExperienceChange-Order Opportunities

Tech Stack

Tools & technologies

TCP/IP

About the role

Key responsibilities & impact

Support retrofit projects, including installation, power-up, loopcheck, and commissioning of EX2100e Excitation Control Solutions and LS2100e Static Starter Control Solutions
Supervise mechanical and electrical subcontractors and instrumentation de-installation or reinstallation
Supervise cable laying, meggering, and connection
Support warranty administration and troubleshoot issues
Address customer service requests and lead issue resolution during warranty and post-warranty periods
Plan and schedule sites, perform field engineering and commissioning, start up control systems, and hand over projects to customers
Collaborate with project managers, customers, and supplier representatives to ensure financial performance, quality installation, timeliness, and customer satisfaction
Respond to customer call-out service requests
Complete service timesheets, trip reports, invoicing packages, and other administrative requirements
Conduct pre-mobilization and demobilization meetings and procedures
Identify and register change-order opportunities, review proposals, and formulate and present GE solutions to customers
Potentially participate in factory acceptance testing, controls-strategy development, hardware/software configuration design, operator-interface graphics and network-topology design, and release of system designs to manufacturing

Requirements

What you’ll need

Bachelor’s Degree in Industrial Automation, Electronic Engineering, or a related field from an accredited college or university, or equivalent experience
Experience with one or more of EX2100e, EX2100 DFE, EX2000 DFE, LS2100e, or LS2100 control solutions
3–5 years of field engineering experience in power generation, industrial plant automation, DCS, PLC, or similar sectors
Previous industrial field service experience
Controls experience with equipment functioning as a prime mover
Electronics and/or mechanical troubleshooting skills
Computer skills and familiarity with Microsoft Office and TCP/IP configuration
Ability to learn software tools supporting HMI and application changes, including Cimplicity, Intellution, Toolbox, and GAP
Willingness and ability to travel up to 70% and work overtime as required
Valid driver’s license and passport
Must reside in Australia and be an Australian citizen or permanent resident with an appropriate working visa
Ability to read and interpret electrical and mechanical drawings
Ability to troubleshoot control and instrumentation systems from field devices through control systems and networking
Excellent spoken and written English skills
Customer-focused field services, customer services, or project-management experience
Ability to work across time zones and monitor, read, and respond to contacts outside normal working hours

Benefits

Comp & perks

No relocation assistance provided
Remote position
Significant travel and overtime opportunities/requirements