Product Service Engineer – Generator and Electrical Systems

GE Vernova

Product Service Engineer specializing in generator and electrical systems for GE Vernova. Collaborating with global teams on technical issue resolution and fleet reliability.

Posted 7/31/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $80,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in generator and electrical system technology, with strong analytical and problem-solving skills to support technical issue resolution and project management. Proven ability to collaborate with cross-functional teams and communicate effectively across all organizational levels.

Highest-signal resume keywords

Generator EngineeringTechnical Issue ResolutionProject ManagementCross-Functional CollaborationSix Sigma/Lean Training

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Engineering DegreeGenerator TechnologyField Data AnalysisProblem-Solving SkillsTechnical PresentationsKnowledge Article AuthoringCAPA ProcessCustomer Technical ReviewAnalytical SkillsProject Coordination

Soft Skills

Interpersonal SkillsSelf-StarterCommercial MindsetEffective CommunicationRelationship Building

Industry Keywords

Technical Information LettersProduct Service Safety BulletinsProduct Service Information BulletinsSafety CommunicationsCustomer-Facing Role

About the role

Key responsibilities & impact

Collaborate with global cross functional teams to build expertise in generator and electrical system technology
Support root cause investigations for issues with significant fleet impact, from initial investigation through the CAPA phase
Respond to internal and external customer requests for technical issue resolution, using technical product knowledge and analytical skills as well as subject matter experts (SME) while adhering to sound engineering principles, standards, practices, and procedures
Escalate fleet issues as required, acting as the liaison between the site team and design engineering to drive specific technical resolution and help identify and drive corrective actions
Establish and maintain active collaboration with cross functional teams such as manufacturing, sourcing, service operations, quality, and design engineering to ensure customer technical issues and requirements are understood and addressed in a timely manner, in accordance with established processes
Communicate progress across all levels of the organization, including plant operators and executive leaders
Support cross-functional teams at conferences, user groups, and customer meetings
Support authoring of knowledge articles and customer communications, including TILs (Technical Information Letters), PSSBs (Product Service Safety Bulletins), PSIBs (Product Service Information Bulletins), and safety communications
Support preparation of technical presentations for GE Vernova leaders and customers, ensuring timely communication of significant issues or developments
Travel to customer locations to support customer technical review meetings as required

Requirements

What you’ll need

Bachelor of Science in Engineering or a related field
Minimum of 2 years of experience in generator engineering or related technology
Must be willing to travel 5 to 10% domestically and internationally on short notice
Must be willing to work off-hours and weekends to support emergency issue resolution based on business needs
Engineering degree, preferably in electrical, mechanical, materials, or systems engineering
Experience working with field data and information
Six Sigma/Lean training experience
Ability to coordinate several projects simultaneously
Effective problem identification and problem-solving skills
Prior experience in a customer-facing role; strong commercial mindset
Anticipates customer needs and ensures that they are met
Self-starter with initiative and interpersonal skills to direct cross-functional projects and work, with demonstrated ability to drive projects to completion
Ability to work well with cross-functional teams and communicate requests and requirements clearly
Ability to develop relationships across the organization to build loyalty and commitment
Demonstrated analytical and problem-solving skills
Demonstrated project management skills

Benefits

Comp & perks

medical, dental, vision, and prescription drug coverage
access to Health Coach from GE Vernova, a 24/7 nurse-based resource
access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
GE Vernova Retirement Savings Plan
tax-advantaged 401(k) savings opportunity with company matching contributions
company retirement contributions
access to Fidelity resources and financial planning consultants
tuition assistance
adoption assistance
paid parental leave
disability benefits
life insurance
12 paid holidays
permissive time off