Contract Performance Manager

GE Vernova

Customer Portfolio Manager at GE Vernova responsible for managing customer relationships and service contracts in the energy sector. Liaising between internal/external teams to ensure customer satisfaction and operational efficiency.

Posted 7/31/2026full-time🇨🇦 CanadaMid-LevelSenior💰 CA$152,000 - CA$202,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and communication skills while managing customer relationships and overseeing service operations. Proficient in project management and problem resolution within the Gas turbine Generator technology domain.

Highest-signal resume keywords

Customer Relationship ManagementGas Turbine Generator TechnologyProject ManagementLeadership SkillsProblem Analysis and Resolution

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementGas Turbine Generator TechnologyOutage Scope DevelopmentContract FulfillmentProgram Execution

Soft Skills

Strong Oral CommunicationStrong Written CommunicationInterpersonal SkillsLeadership SkillsProblem-Solving Skills

Certifications & Qualifications

Bachelor's DegreeLegal Authorization to Work in Canada

Industry Keywords

Services ManagementCustomer Service ManagementWarranty ManagementField Services Coordination

About the role

Key responsibilities & impact

Serve as a liaison between internal/external organizations and assigned customer(s)
Own the customer relationship and communication
Coordinate and facilitate regular "Customer meetings"
Oversee Gas Power warranty and commercial considerations
Develop outage scope/communicate scope to the field services team
Provide leadership in owning and driving emergent/forced outage matters to resolution
Own contract leadership and fulfillment

Requirements

What you’ll need

Bachelor's degree from an accredited university or college (or a high school diploma with 7 years of relevant experience)
Minimum of 5 years' experience in the Services & Customer Service Management and knowledge of Gas turbine Generator technology
Strong oral and written communication skills
Strong interpersonal and leadership skills
Demonstrated ability to analyze and resolve problems
Demonstrated ability to lead programs / projects
Ability to document, plan, market, and execute programs
Established project management skills
Legal authorization to work in Canada

Benefits

Comp & perks

Bonus eligibility: Discretionary annual bonus