Lead Product Service Engineer – Controls Platform, HMI, Network

GE Vernova

Lead Product Service Engineer at GE Vernova offering technical support for Controls Platform HMI & Network. Involves resolving complex customer inquiries and driving technical resolutions in the power sector.

Posted 7/24/2026full-timeDubai • KuwaitSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Human Machine Interface (HMI) platforms and industrial communication interfaces, with a strong focus on resolving complex technical issues in power plants. Proven ability to communicate effectively with diverse stakeholders and drive root cause analysis and corrective actions.

Highest-signal resume keywords

Human Machine Interface (HMI) ExpertiseIndustrial Communication Interface (Modbus, Foundation Fieldbus, OPC, Profibus, CAN Bus, EGD)Industrial Cyber SecurityRoot Cause Analysis (RCA)Strong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Human Machine Interface (HMI)Industrial Communication InterfaceModbusFoundation FieldbusOPCProfibusCAN BusEGDRoot Cause AnalysisCorrective Action

Soft Skills

Strong Oral CommunicationStrong Written Communication

Tools & Technologies

HistoriansIndustrial Cyber Security

Certifications & Qualifications

Bachelor’s Degree in EngineeringMaster's Degree in Engineering

Industry Keywords

Power PlantsCustomer-Facing RoleLean PrinciplesGE Vernova WayTechnical Resolution

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Own the technical resolution to multiple complex Controls system issues including Mark VI/VIe Product line, Human Machine Interface (HMI) platform, Industrial communication interface (Modbus, Foundation Fieldbus, OPC, Profibus, CAN bus, EGD etc.), historians, and industrial cyber security at power plants with a sense of urgency.
Identify trending issues and provide countermeasures to protect our customers’ fleet, then communicate to the relevant audience (TILs, PSxBs, ETCs, OnTheGo alerts, etc.)
Collaborate with Design Engineering, Product Management, Regional Customer Engineering Centers, Manufacturing, Sourcing, Vendors, and/or Customers to provide sound technical resolution in a timely manner
Drive complex RCAs through root cause and corrective action while communicating both internally (field teams, GEV leadership) and externally to end customers
Lead and promote the GE Vernova Way traits, lean principles, and simplification into day-to-day activities

Requirements

What you’ll need

Bachelor’s and/or Master's degree in engineering from accredited university.
Minimum 5 years of direct experience with Human Machine Interface (HMI) platform, Industrial communication interface (Modbus, Foundation Fieldbus, OPC, Profibus, CAN bus, EGD etc.), historians, and industrial cyber security at power plants.
Proven experience in a customer-facing role
Strong oral and written communication in English language
This role requires around 10-15% within and outside of the region.

Benefits

Comp & perks

Relocation Assistance Provided: No