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Senior Customer Portfolio Manager – Heavy Duty Power
GE VernovaCustomer Portfolio Manager overseeing profitability and customer satisfaction for GE Vernova's Gas Power contracts. Acting as a liaison between internal teams and assigned customers, managing service obligations and warranty considerations.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer relationship management and communication within the power generation industry, with a strong focus on Heavy Duty Gas Turbine and Steam Power systems. Proven ability to lead outage management and coordinate with field services teams to ensure operational efficiency.
Highest-signal resume keywords
Customer Relationship ManagementHeavy Duty Gas Turbine ExperienceSteam Power ExperienceOutage ManagementP&L Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical Field ExperienceOutage Scope DevelopmentCustomer Communication PlanningBusiness Strategy ContributionCommercial Considerations Oversight
Soft Skills
LeadershipCommunicationCollaboration
Certifications & Qualifications
Bachelor’s DegreeAssociates Degree
Industry Keywords
Power GenerationGas PowerField ServicesCustomer MeetingsEmergent Outage Resolution
About the role
Key responsibilities & impact- Serve as a liaison between internal/external organizations and your assigned customer(s)
- Own the customer relationship, customer communication and contribute to the overall business strategy inclusive of the P&L’s and Growth Opportunities
- Develop and own site customer communication plan, coordinate and facilitate regular 'Customer meetings' reviewing open items and action plans
- Oversee Gas Power warranty and applicable commercial considerations
- Responsible for developing outage scope/communicating scope to the field services team
- Provide leadership in owning and driving all emergent/forced outage matters to resolution
Requirements
What you’ll need- Bachelor’s Degree from an accredited University (OR an Associates degree from a college or 7 years of experience in a power generation industry)
- Minimum of 5 years of Technical Field with Heavy Duty Gas Turbine/and or Steam Power experience
- Ability to work up to 25% of the time at a site
Benefits
Comp & perks- medical, dental, vision, and prescription drug coverage
- access to Health Coach from GE Vernova, a 24/7 nurse-based resource
- access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
- Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
- access to Fidelity resources and financial planning consultants
- tuition assistance
- adoption assistance
- paid parental leave
- disability benefits
- life insurance
- 12 paid holidays
- permissive time off