Field Operations Leader – Grid Systems

GE Vernova

Field Operations Leader overseeing US field operations teams for GE Vernova, managing customer service and driving operational performance. Requires 5 years' experience with substation engineering and team management.

Posted 7/2/2026full-timeRemote • Texas • 🇺🇸 United StatesSenior💰 $104,200 - $173,700 per yearWebsite

About the role

Key responsibilities & impact

Reporting directly to the GSI NAM Service Leader
Provides strategic oversight of field operations in NAM region
Lead and coordinate field service operations to ensure safe, efficient, and high-quality customer support
Oversee field operation managers, field engineers and technicians
Manage service schedules
Support customer satisfaction and drive operational performance across HVDC, FACTS, ACIS and GIS technologies
Responsible for driving operational excellence, safety, quality, fostering a culture of accountability
Mentor your team to deliver seamless, value-driven service that strengthens long-term customer relationships and business growth
Supervise the field operations group
Manage the field specialists and field engineers, their personal and skill developments
Grow and develop the team
Maintain the field group at the expected level of productivity
Anticipate business development and develop staffing plans to support the growth
Sales and operational planning
Ensure accurate resource loading and capacity planning to meet project demands
Maintain the field activity planning up to date
Filter requests and guarantee stability to the field group
Supervise 24/7 response; Maintain rotation planning
Serve as the primary point of escalation and strategic partner for the client
Build and maintain executive-level relationships to ensure high customer satisfaction
Cross-Functional coordination and collaboration between Project Management, Engineering, Supply Chain, and Commercial teams
Proactively promote EHS and maintain field people trained as per legal requirements
Ensure mission risks are properly identified and mitigated
Provide appropriate PPEs to the field specialist

Requirements

What you’ll need

5 years of experience as team manager / Prior field operations experience in Services and operations
Bachelor’s degree in electrical or mechanical Engineering or any B.S. degree with related experience
5 years of transmission and Distribution substation engineering for utilities and renewable energy power plants
Field experience in electrical, mechanical, controls and protection disciplines
Fluent in English and French
Experience with EHS risk management
Strong oral and written communication skills
Strong interpersonal and leadership skills
Customer oriented mindset
Like processes
Prior GE work experience in GEV GSI group

Benefits

Comp & perks

medical, dental, vision, and prescription drug coverage
access to Health Coach from GE Vernova, a 24/7 nurse-based resource
access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
GE Vernova Retirement Savings Plan
tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
access to Fidelity resources and financial planning consultants
tuition assistance
adoption assistance
paid parental leave
disability benefits
life insurance
12 paid holidays
permissive time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Field Operations ExperienceTransmission and Distribution EngineeringElectrical and Mechanical ControlsProject ManagementCapacity Planning

Soft Skills

Strong Communication SkillsInterpersonal SkillsCustomer Oriented MindsetLeadership Skills