Senior Director, Gas Turbine Product Service

GE Vernova

Senior Director responsible for technical strategy and service engineering for GE Vernova’s Gas Turbine Technology. Aimed at enhancing service quality, reliability, and customer experience across the fleet.

Posted 6/24/2026full-timeGreenville • 🇺🇸 United StatesSenior💰 $228,000 - $342,000 per yearWebsite

About the role

Key responsibilities & impact

Provide Executive Leadership for Gas Turbine Product Service Engineering
Lead Fleet Design Engineering responsibilities for key gas turbine frames
Own the end-to-end customer experience and technical resolution model across 20,000 Engineering Request (ER) cases and 150 Root Cause Analyses (RCA)
Lead the stabilization of HA Gas Turbine Technology through disciplined root cause analysis
Drive measurable improvement in HA GT Train Availability
Lead the development of Users Conference content for gas turbine technologies
Serve as a senior technical interface with customer insurers
Influence the development of next-generation gas turbine technology
Set strategic priorities, technical direction, and operating mechanisms for the organization
Lead a large, multi-disciplinary organization of engineering and technical professionals
Drive transformation in how engineering support is delivered
Influence service strategy for the Gas Turbine fleet
Partner with various departments to align technical solutions with business priorities
Lead development and implementation of engineering solutions

Requirements

What you’ll need

Bachelor’s degree in Mechanical, Aerospace, Electrical, Industrial, Materials, or Systems Engineering, Computer Science, or a closely related technical field from an accredited university
15+ years of progressive experience in gas turbine product engineering, fleet support engineering, service engineering, or design engineering within a complex industrial environment
Willingness and ability to travel up to 30% as business needs require

Benefits

Comp & perks

medical, dental, vision, and prescription drug coverage
access to Health Coach from GE Vernova, a 24/7 nurse-based resource
access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
tuition assistance
adoption assistance
paid parental leave
disability benefits
life insurance
12 paid holidays
permissive time off
Restoration Plan, a nonqualified plan with company credits on eligible pay above IRS limits

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Gas Turbine EngineeringRoot Cause AnalysisFleet Design EngineeringEngineering Solutions DevelopmentTechnical ResolutionHA Gas Turbine TechnologyCustomer Experience ManagementService EngineeringDesign EngineeringTechnical Interface

Soft Skills

LeadershipStrategic PlanningInfluencingCollaborationCommunicationOrganizational SkillsProblem SolvingTransformation ManagementCustomer FocusMulti-disciplinary Team Leadership

Certifications

Bachelor’s Degree in Engineering or Computer Science