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Functional Advisory Program Manager
GE VernovaProgram Manager responsible for day-to-day operations of Functional Advisory team at GE Vernova. Managing team capacity and ensuring high-quality outcomes across all FA activities.
Posted 6/10/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $104,200 - $173,700 per yearWebsite
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Manage the day-to-day operations of the FA team
- Own and run the FA team’s operating cadences
- Manage the engagement intake process end-to-end
- Drive execution of AVR playbooks across the team
- Track and report on key performance indicators for the FA team
- Coordinate cross-functionally with Customer Success Managers, regional implementation leaders, and Product teams
- Manage escalation workflows
- Support the continuous improvement of FA playbooks
- Facilitate knowledge sharing and best practice dissemination
- Maintain clear documentation of engagement status
- Partner with the Director of Functional Advisory
- Ensure smooth onboarding of new FA team members
Requirements
What you’ll need- Bachelor’s degree from an accredited university or college or equivalent experience
- 5+ years of experience in Program Management, Customer Success, Professional Services, Consulting, or other customer-facing roles
- Demonstrated experience managing cross-functional workstreams
- Experience working with enterprise customers and managing complex, concurrent engagement delivery
- Exceptional organizational skills
- Proactively identifies bottlenecks, risks, and capacity constraints
- Partners effectively across functions (CSMs, implementation teams, Product, regional leaders)
- Communicates clearly and concisely with diverse audiences
- Creates an environment where team members thrive
- Uses metrics, dashboards, and structured reviews
- Thrives in ambiguous environments
- Experience in SaaS or subscription-based business models
- PMP, PgMP, or other recognized program/project management certification
- Experience with customer success platforms, engagement tracking tools, and operational analytics
- Familiarity with adoption and value realization frameworks or scaled engagement models (e.g., Center of Excellence structures)
Benefits
Comp & perks- medical
- dental
- vision
- prescription drug coverage
- access to Health Coach from GE Vernova
- a 24/7 nurse-based resource
- access to the Employee Assistance Program
- providing 24/7 confidential assessment
- counseling and referral services
- GE Vernova Retirement Savings Plan
- a tax-advantaged 401(k) savings opportunity with company matching contributions
- company retirement contributions
- access to Fidelity resources and financial planning consultants
- tuition assistance
- adoption assistance
- paid parental leave
- disability benefits
- life insurance
- 12 paid holidays
- permissive time off
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Program ManagementCustomer SuccessProfessional ServicesConsultingEngagement DeliveryOperational AnalyticsMetricsDashboardsEngagement Tracking ToolsValue Realization Frameworks
Soft Skills
Organizational SkillsCross-Functional CollaborationClear CommunicationProblem IdentificationTeam DevelopmentProactive Risk ManagementFacilitationKnowledge SharingAdaptabilityContinuous Improvement
Certifications
PMPPgMP