Global Accounts Ops Specialist

GE Vernova

Global Accounts Sales Specialist providing back-office support to the Global Accounts Leader. Enabling consistent processes and driving visibility into all global customer interactions.

Posted 4/24/2026full-timeMexico City • 🇲🇽 MexicoMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Partner with the Global Accounts Leader to define, document, and continuously improve standard processes for global account management.
Roll out new processes globally, including preparing communication materials, training content, and documentation.
Monitor adherence to established processes, identify gaps, and recommend corrective actions.
Support the creation and execution of governance cadences (QBRs, MBRs, account reviews, global account councils, etc.).
Develop, update, and maintain tools to support the Global Accounts community in opportunity management, forecasting, and account planning.
Work closely with Sales Operations, IT, and other stakeholders to ensure CRM and related systems effectively support global account requirements.
Create and maintain standardized reporting for global accounts, including pipeline, revenue performance, coverage, and strategic initiatives.
Drive data quality and consistency across systems, ensuring accurate and timely information for management decision-making.
Coordinate the annual and ongoing global account planning process, ensuring alignment with business priorities and timelines.
Support account teams in developing, updating, and maintaining comprehensive global account plans.
Build, maintain, and track a centralized schedule and record of all key customer meetings and interactions at the global level.
Serve as a central coordination point between the Global Accounts Leader, regional sales teams, product lines, marketing, commercial operations, and other functions involved in global accounts.

Requirements

What you’ll need

Bachelor’s degree in Business, Marketing, Engineering, Finance.
5+ years of experience in sales support, sales operations, key account management support, or similar commercial roles in a B2B environment.
Experience working with CRM systems (e.g., Salesforce, Dynamics, or similar) and sales reporting tools.
Strong proficiency in Microsoft Office (Excel, PowerPoint, Word); experience with data analysis and reporting (e.g., Excel dashboards, BI tools) is a plus.
Demonstrated experience supporting senior commercial leaders or cross-regional teams.
Professional proficiency in English (written and spoken); additional languages are an advantage, depending on region.

Benefits

Comp & perks

Relocation Assistance Provided: No

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysissales reportingaccount planningprocess improvementforecastingopportunity managementdata qualityCRM systemsExcel dashboardsbusiness reporting

Soft Skills

communicationcoordinationcollaborationproblem-solvingorganizational skillsleadershipadaptabilityattention to detailstakeholder managementcross-regional teamwork