Customer Application Engineer
GE Vernova
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $98,400 - $164,000 per year
About the role
- autonomous in generating technically convincing proposals and meeting customer expectation.
- interact actively with other teams within Engineering, in the region and other organizations
- Perform technical proposals for generator upgrades including stator rewinds, field rewinds, replacement fields, uprate studies, reliability studies and others
- Attend calls to determine customer technical needs
- Determine the hardware scope of supply, electromagnetic performance uprate coordination, input data for cycle and costing, and create a technical portion of the commercial proposal.
- Support and coordinate with interfacing organizations such as Commercial Operations, Sales, Design Engineering, Service Managers, Manufacturing, Supply chain, Project Management, Field Service and other groups
- Support and coordinate external customer meetings and resolve customer technical questions and issues (including clarifications and exceptions within the bid specification)
- Performs the Tender Engineering process steps of Technical risk assessment (TRA) – delivering a Technical Risk List (TRL) and Tender Design Review (TDR)
- Continuous improvement of technical tendering processes
Requirements
- Bachelor's degree in a technical field with a minimum of 5 years of experience in a technical environment
- Knowledge of large turbo generators
- Commercial awareness to also consider non-technical boundary conditions
- Strong oral and written communication skills
- Strong interpersonal skills
- Demonstrated ability to analyze and resolve problems
- Ability to document, plan, market, and execute tenders.
Benefits
- medical, dental, vision, and prescription drug coverage
- access to Health Coach from GE Vernova, a 24/7 nurse-based resource
- access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
- GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
- access to Fidelity resources and financial planning consultants
- tuition assistance
- adoption assistance
- paid parental leave
- disability benefits
- life insurance
- 12 paid holidays
- permissive time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical proposalsgenerator upgradesstator rewindsfield rewindsreliability studiestechnical risk assessmentTender Engineering processcycle costingelectromagnetic performancetender documentation
Soft skills
strong oral communicationstrong written communicationinterpersonal skillsproblem analysisproblem resolutioncustomer interactionteam collaborationcustomer expectation managementproposal executioncontinuous improvement
Certifications
Bachelor's degree in a technical field