Master Scheduling & Customer Order Management Manager

GE Vernova

Leading customer-order management, production scheduling, and a small ADV team at GE Vernova’s Bourogne gas-turbine component manufacturing site. Aligning demand, capacity, supply-chain constraints, and delivery commitments.

Posted 9/8/2026full-timeBourogne • 🇫🇷 FranceMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer order management and production planning, with a strong focus on optimizing schedules and improving operational efficiency. Proficient in ERP systems, particularly SAP, and skilled in leading teams to achieve performance objectives while managing multiple priorities.

Highest-signal resume keywords

Customer Order ManagementProduction PlanningERP System ProficiencyTeam LeadershipS&OP Process Contribution

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Order AdministrationMaster Production Schedule (MPS)Material Requirements Planning (MRP)Capacity ManagementAnalytical SkillsProblem-Solving SkillsDecision-Making SkillsContinuous ImprovementLean Tools KnowledgeKPI Monitoring

Soft Skills

Leadership SkillsCommunication SkillsCross-Functional CoordinationMotivational SkillsDelegation Skills

Tools & Technologies

ERP SystemSAP

Certifications & Qualifications

APICS Certification (CPIM and/or CSCP)

Industry Keywords

Supply Chain ManagementIndustrial ManagementS&OPOrder Portfolio ManagementOn-Time Delivery (OTD)Backlog ManagementCustomer Focus

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Manage customer orders from entry through delivery
Oversee the order portfolio, delivery dates, and backlog
Identify risks and coordinate action plans to secure deliveries
Lead and optimize the Master Production Schedule based on demand, capacity, and industrial constraints
Translate customer requirements into a realistic and optimized production schedule
Prioritize commitments based on customer commitments, production capacity, and material availability
Contribute to the S&OP / IBP process and provide visibility into priorities, capacity, risks, and action plans
Supervise, support, and lead a small Customer Order Management / Scheduling team
Develop team capabilities, set objectives, and monitor performance
Ensure the accuracy of data, delivery dates, and planning parameters in the ERP system
Monitor and improve OTD, backlog, and overdue-order KPIs
Collaborate with Segment, Production, Supply Chain, Procurement, Engineering, and Finance teams
Lead continuous improvement initiatives for customer order management and planning processes

Requirements

What you’ll need

Bachelor’s degree plus five years of higher education (engineering degree or specialized Master’s degree in Supply Chain or Industrial Management)
At least five years of experience in an industrial environment, with proven expertise in customer order management, order administration, or production planning
Proficiency in an ERP system required; SAP experience strongly preferred
Solid knowledge of MRP, MPS, S&OP, and capacity management
Fluent French required
Fluent English required
Previous team-management experience, or demonstrated ability to coordinate and develop team members
Ability to listen, motivate, delegate, and manage challenging situations within an operational team
Strong leadership skills and the ability to unite teams and stakeholders at different levels
Strong customer focus and ability to balance customer expectations with operational constraints
Excellent analytical, problem-solving, and decision-making skills
Very strong communication and cross-functional coordination skills
Ability to manage multiple priorities in a dynamic environment
Continuous-improvement mindset and knowledge of Lean tools
APICS certification (CPIM and/or CSCP) preferred

Benefits

Comp & perks

Relocation assistance provided: No