Electrical Power Systems Engineer – Customer Support

GE Vernova

Power systems engineer supporting GE Vernova energy-management software for utility and transmission operators. Diagnosing issues, developing fixes, and managing deployments with preferred onsite presence in Wokingham.

Posted 9/3/2026full-timeWokingham • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Electric Utilities and Transmission Systems, with strong programming skills in C, C++, C#, and Python. Proficient in power systems applications and customer relationship management, ensuring effective support and enhancements for GE Vernova software solutions.

Highest-signal resume keywords

Programming Skills in C, C++, C#, PythonKnowledge of Power Systems and Energy Management SystemsExperience with RDBMS and LinuxCustomer Relationship ManagementBachelor's Degree in Electrical Power Systems

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Programming Skills in CProgramming Skills in C++Programming Skills in C#Programming Skills in PythonRDBMS KnowledgeLinux ExperiencePower Systems Application FunctionalityBuild Deployment ActivitiesState EstimationContingency Analysis

Soft Skills

Strong Verbal Communication SkillsStrong Written Communication SkillsAbility to Work IndependentlySelf-MotivatedTeam Collaboration

Tools & Technologies

GE Vernova Software SolutionsAEMS RelianceDispatcher Training SimulatorOptimal Power Flow

Certifications & Qualifications

UK Security Clearance (SC)

Industry Keywords

Electric Utility Industry PracticesTransmission Network ApplicationsEmergency SupportCustomer GuidanceTechnical Expertise

Tech Stack

Tools & technologies

C++LinuxPythonRDBMS

About the role

Key responsibilities & impact

Work with Electric Utilities System Operators and Transmission System Operators
Provide technical expertise and customer guidance on GE Vernova software solutions such as AEMS Reliance
Gather information from customers, investigate, diagnose, and resolve complex issues
Support incoming tickets across various AEMS power system modules
Develop fixes and product enhancements with GE Vernova Electrification Software experts
Maintain power systems application functionality, including code fixes, documentation, and user interfaces
Perform regular build deployment activities and orchestrate deployments through production
Handle out-of-hours 24/7 emergency support
Facilitate relationships between customers and third-party vendors
Travel to customer sites in the region as required

Requirements

What you’ll need

Knowledge level comparable to a bachelor’s degree from an accredited university or college (or a high school diploma with relevant experience)
Degree in electrical Power Systems plus track record in software development or project delivery in related field
Strong verbal and written communication skills
Ability to make formal and informal presentations to technical and non-technical staff and customers
Excellent programming skills in C, C++, C#, Python or other related language
Knowledge or experience in any RDBMS and Linux
Good understanding of power systems and/or energy management systems, with focus on transmission Network Applications like State Estimation, Contingency Analysis, Optimal Power Flow or Dispatcher Training Simulator
Work and/or academic experience in the power systems area
Knowledge and experience with electric utility industry practices
Strong knowledge of customer perspective and needs
Ability to work independently and be self-motivated
Ability to work effectively in a team environment
Background checks and suitability assessments, including UK Security Clearance (SC), may be required based on customer requirements

Benefits

Comp & perks

Relocation Assistance Provided: No