Biomedical Equipment Technician Leader

GE HealthCare

Biomedical Equipment Technician Leader providing technical service and customer interface in Denver, Colorado. Ensuring service quality and managing clinical service team operations.

Posted 6/26/2026full-timeDenver • Colorado • 🇺🇸 United StatesSenior💰 $81,840 - $122,760 per yearWebsite

About the role

Key responsibilities & impact

Provides key local customer interface and day-to-day work direction for assigned personnel at specific accounts to ensure customer satisfaction and Service Excellence per contract.
May perform some technical service work.
Must live in Denver, CO area.
This role is on-site at our Client location.
Full-time; 8a - 5p; M - F
Hire and develop talent for a clinical service team. Includes direct people management responsibility including staffing decisions and performance development.
Share on-call or service call escalation. Function as Site Leader and is responsible for customer relationship at assigned sites.
Ensure service quality via frequent customer contact and formal quality reviews.
Responsible for prompt and accurate filing of expense, time, and service reports for team of direct reports.
May track and analyze financial performance with DOS, MCE, or SDL.
May maintain approved parts inventory and manage vendor service delivery processes in compliance with GE policies.
Maintain technical knowledge of current standards for safe, effective use of medical equipment through instruction.
May provide instruction to hospital personnel on equipment operation, diagnostics, effective use, and repair.
Meet Health and Human Services, Environmental Health and Safety, and other applicable regulatory requirements.

Requirements

What you’ll need

Associate’s or Bachelor’s degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 4+ years of experience servicing medical equipment; OR equivalent military education and 4+ years of experience servicing medical equipment; OR High School Diploma/GED and 6+ years of experience servicing medical equipment
A minimum of four years’ experience as a Biomedical Technician with two-years of progressive team leadership experience effectively supervising and coaching technical personnel, as well as effectively resolving customer relations issues.
Qualified experience in a customer service environment with resulting knowledge of customer account coordination.
Experience managing financial and administrative requirements of the position.
Strong communication and presentation skills with the ability to communicate technical issues to the customer in an easy to understand manner.
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Benefits

Comp & perks

Health insurance
Dental insurance
Vision insurance
Paid time off
401(k) plan with employee and company contribution opportunities
Life insurance
Disability insurance
Accident insurance
Tuition reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Biomedical Technicianmedical equipment servicingtechnical service workfinancial performance analysisparts inventory managementvendor service deliveryequipment operation instructiondiagnosticsrepair

Soft Skills

customer satisfactionpeople managementteam leadershipcoachingcustomer relationscommunication skillspresentation skills

Certifications

Associate’s degreeBachelor’s degreemilitary education