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Biomedical Technician III
GE HealthCareBiomedical Technician III responsible for servicing complex biomedical equipment at GE HealthCare site. Supporting operational excellence through technical expertise and collaborative team efforts.
About the role
Key responsibilities & impact- Responds to service calls to evaluate, diagnose, and perform repair and planned maintenance (PM) on complex customer's biomedical equipment.
- Drives customer satisfaction through Service Excellence.
- Evaluate complex customer biomedical equipment issues, implement appropriate repairs, perform PM and safety/environmental inspections, and maintain effective customer relations.
- Lead others as needed regarding appropriate GE policies, procedures, hospital protocol, and complete necessary documentation.
- Establish and engage in proactive daily communications with customers, to ensure resolution and proper follow-up, leading to strong customer relations and customer satisfaction.
- Effectively communicate and partner with teammates and colleagues.
- Implement GE/customer facility contract and support customer and business goals/objectives.
- Lead, instruct, and assist technicians on basic and complex repairs/resolution.
- Work as a member of local team to provide efficient service delivery to all accounts within the assigned area (includes delegating tasks and performing administrative duties).
- Proactively reach out to others on team (e.g., provide help, share best practices, mentor others).
Requirements
What you’ll need- Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 4+ years of experience servicing medical equipment; OR equivalent military education and 4+ years of experience servicing medical equipment; OR High School Diploma/GED and 6+ years of experience servicing medical equipment.
- Proficiency in completing electronic documentation using technological tools (e.g., Ipad, Iphone) and familiar with technological programs (e.g., Microsoft Office).
- Experience developing and maintaining good customer relations at all levels (e.g., nurses, doctors, leadership).
- Experience interfacing with both internal team members and external customers as part of a solution based service process.
- Strong communication skills with the ability to communicate technical issues to the customer in an easy to understand manner.
- Ability to work independently and as a team to implement solutions through problem solving.
- Must comply with GEHC's standard background check, including a post-offer drug test.
- Must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks.
Benefits
Comp & perks- Relocation is available
- Great work environment
- Professional development
- Challenging careers
- Competitive compensation
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
biomedical equipment repairplanned maintenancesafety inspectionselectronic documentationproblem solvingcustomer servicetechnical communicationservice deliveryequipment servicingmilitary education
Soft Skills
customer satisfactionleadershipteamworkcommunicationmentoringrelationship buildingproactive communicationadministrative skillstask delegationinterpersonal skills