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GE HealthCare

Field Service Engineer II

GE HealthCare

Field Service Engineer performing maintenance and repairs on medical equipment at hospitals. Ensuring customer satisfaction and leading installations in Fort Wayne area.

Posted 6/12/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Perform timely and accurate preventative maintenance of medical equipment with a hospital or healthcare system
  • Perform troubleshooting, service repairs and installations of moderate complexity
  • Lead communications with customers and serve as escalation point for customer related concerns
  • Own customer issues from dispatch or identification of issue to resolution
  • Proactively engage with other team members to ensure appropriate solution for the customer
  • Leads installations, validations, maintenance, and service repair needs on designated equipment
  • Collaborate with the customer and/or the sales team to recommend value-added services to help customers run their business more efficiently

Requirements

What you’ll need
  • Associate degree in related field or equivalent military education and 4 years of experience servicing electronic equipment
  • High school diploma/GED and 6 years of relevant experience
  • Must have and maintain a valid Driver’s License
  • Experience with Web applications as well as Microsoft suite of products
  • Legal authorization to work in the U.S. is required
  • Ability to be available after hours and/or work a rotating on-call schedule including weekends
  • Demonstrated ability to manage multiple, competing priorities while maintaining customer satisfaction
  • Experience interfacing with both internal team members and external customers as part of a solution-based service process

Benefits

Comp & perks
  • GE HealthCare offers a great work environment
  • Professional development
  • Competitive compensation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
preventative maintenancetroubleshootingservice repairsinstallationselectronic equipment servicingvalidations
Soft Skills
customer communicationproblem resolutionteam collaborationcustomer satisfactiontime management
Certifications
Associate degreevalid Driver’s License