Field Service Engineer 1

GE HealthCare

Field Service Engineer I responsible for medical equipment maintenance and customer satisfaction. Collaborating with teams to ensure service excellence in Washington, DC and Northern VA.

Posted 6/10/2026full-timeRemote • District of Columbia, Virginia, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $72,000 - $108,000 per yearWebsite

About the role

Key responsibilities & impact

Learn to complete on-time and accurate Preventative Maintenance, FMIs and/or ISIs.
Assist more experienced field engineers with equipment installation.
Work with experienced field engineers on basic troubleshooting and service repair needs on designated equipment.
Effectively communicate and partner with teammates and colleagues.
Learn to effectively communicate with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
Partner with the customer and recommend value-added services that will help the customer run their business more efficiently.
Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times.

Requirements

What you’ll need

Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participant in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 4 or more years of experience servicing electronic equipment.
Experience with Web applications as well as Microsoft suite of products.
Must comply with GEHC's standard background check, including a post-offer drug test.
Legal authorization to work in the U.S. is required.

Benefits

Comp & perks

Competitive benefits package, including medical, dental, vision
Paid time off
401(k) plan with employee and company contribution opportunities
Life, disability, and accident insurance
Tuition reimbursement

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Preventative MaintenanceFMIISItroubleshootingservice repairelectronic equipment servicingWeb applicationsMicrosoft Office

Soft Skills

communicationteamworkcustomer satisfactionproblem-solving

Certifications

Associate's degreeBachelor's degreemilitary educationGEHC Biomed/FE Services InternshipMilitary Externship program