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Key Account Manager
GE HealthCareCustomer Support Representative providing support to US customers via phone, email, and chat. Resolving inquiries and collaborating with internal teams for issue escalation.
About the role
Key responsibilities & impact- Provide customer support via phone, email, and chat
- Resolve customer inquiries and technical issues
- Maintain accurate customer records in CRM system
- Collaborate with internal teams to escalate complex issues
Requirements
What you’ll need- 1+ years of experience in customer support
- Excellent communication skills
- Experience with CRM systems
- Bachelor's degree in Computer Science or related field
- Ability to work UK business hours
- Must be fluent in English.
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer supporttechnical issue resolutionCRM systemsBachelor's degree in Computer Science
Soft Skills
excellent communication skillscollaborationproblem-solving