Field Service Engineer 2

GE HealthCare

. Perform timely and accurate preventative maintenance of medical equipment with a hospital or healthcare system .

Posted 5/15/2026full-timeRemote • Missouri • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Perform timely and accurate preventative maintenance of medical equipment with a hospital or healthcare system
Perform troubleshooting, service repairs and installations of moderate complexity
Lead communications with customers and serve as escalation point for customer related concerns
Own customer issues from dispatch or identification of issue to resolution
Proactively engage with other team members to ensure appropriate solutions for the customer
Leads installations, validations, maintenance, and service repair needs on designated equipment
Leverage customer knowledge and relationships to assist customers and service sales with contract and on demand revenue growth
Maintain relationships with customers and ensure timely communication, resolution and proper follow up to drive customer satisfaction
Adhere to company policies, procedures and hospital protocols to ensure regulatory and compliance requirements are met

Requirements

What you’ll need

Associate degree in related field or equivalent military education and 4 years of experience servicing electronic equipment
High school diploma/GED and 6 years of relevant experience
Technical capabilities in imaging equipment including troubleshooting, repair and installation
Must have and maintain a valid Driver’s License
Experience with Web applications as well as Microsoft suite of products
Legal authorization to work in the U.S. is required
Ability to be available after hours and/or work a rotating on-call schedule including weekends
Demonstrated ability to manage multiple, competing priorities while maintaining customer satisfaction

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible working hours
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

preventative maintenancetroubleshootingservice repairsinstallationsimaging equipmentrepairtechnical capabilitiescustomer issue resolutioncontract revenue growthon demand revenue growth

Soft Skills

communicationcustomer satisfactionproblem-solvingteam collaborationtime managementprioritizationleadershipcustomer relationship managementescalation managementfollow-up

Certifications

Associate degreevalid Driver’s License