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Field Service Engineer
GE HealthCare. Perform on time and accurate Preventative Maintenance in one or more modalities of equipment .
About the role
Key responsibilities & impact- Perform on time and accurate Preventative Maintenance in one or more modalities of equipment
- Assist more experienced field engineers with equipment installation
- Work with experienced field engineers on basic troubleshooting and service repair needs on designated equipment
- Communicate and partner with teammates and colleagues
- Effectively communicate with customers to ensure resolution and proper follow-up
- Recommend value-added services to help customers run their business efficiently
- Maintain customer service logs and internal service records in a timely manner
- Utilize GEHC escalation process and work closely with region and national support to define corrective action plans to resolve customer issues
- Serve as a member of the account community for key accounts
- Effectively engage commercial counterparts, identify sales leads, and assist with promoting revenue programs
- Focus on customer needs and enhance relationship with customers
Requirements
What you’ll need- Associate’s or Bachelor’s degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participant in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 4 or more years of experience servicing electronic equipment.
- Experience with Web applications as well as Microsoft suite of products.
- Must comply with GEHC’s standard background check, including a post-offer drug test.
- Must have and maintain a valid Driver’s License.
- Willingness to be available "after hours", or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary.
Benefits
Comp & perks- Great work environment
- Professional development
- Challenging careers
- Competitive compensation
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Preventative Maintenancetroubleshootingservice repairelectronic equipment servicingWeb applicationsMicrosoft suite
Soft Skills
communicationcustomer serviceteamworkproblem-solvingrelationship management
Certifications
Associate’s degreeBachelor’s degreevalid Driver’s License