Business Process Manager – RadioPharma Operations

GE HealthCare

. Lead, mentor, and develop the PET Supply Specialist, ensuring high‑quality execution of CMO site profile updates, invoice management, and End‑of‑Day processing.

Posted 5/6/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $118,400 - $177,600 per yearWebsite

About the role

Key responsibilities & impact

Lead, mentor, and develop the PET Supply Specialist, ensuring high‑quality execution of CMO site profile updates, invoice management, and End‑of‑Day processing.
Oversee day‑to‑day operational activities including CMO record maintenance, financial workflow tracking, batch status updates, and customer/dose documentation.
Provide direction and remove barriers to support collaboration across CMO Operations, Material Planning, Procurement, Contracts, and Finance.
Monitor and manage contract service levels for PET US & CAN CMOs, including tracking performance and coordinating required adjustments.
Map, document, and optimize workflows related to CMO onboarding, system requirements, and ongoing external‑partner maintenance.
Develop standardized, scalable procedures for invoice auditing and timely payment processing across all CMOs.
Establish harmonized processes to support clinical study supply, ensuring alignment with Medical Affairs, Pharma Services, and R&D requirements.
Lead cross‑functional working sessions to clarify actions, dependencies, and support needs across internal operations and support teams and external CMO partners.
Partner with global supply chain and operations groups to harmonize workflows that enhance efficiency, visibility, and operational performance.
Implement KPIs, dashboards, and monitoring tools to track CMO data transmission accuracy, financial accuracy, workflow compliance, and operational performance.
Drive continuous improvement initiatives focused on radiopharmaceutical procurement, production, and distribution processes.

Requirements

What you’ll need

Bachelor’s degree in Business, Supply Chain, Engineering, Operations, Finance, or a related field.
6+ years of experience in process management, operations planning, finance, supply chain, or analytics—preferably in a manufacturing‑support environment.
Demonstrated ability to analyze, triage, and resolve operational and process‑workflow issues.
Excellent oral and written communication skills.
Proficiency with enterprise systems such as SAP, SSP, Agora, and Microsoft tools (Excel, Power BI, Teams, Word, PowerPoint).

Benefits

Comp & perks

medical
dental
vision
paid time off
a 401(k) plan with employee and company contribution opportunities
life
disability
accident insurance
tuition reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

process managementoperations planningfinancial workflow trackinginvoice auditingworkflow optimizationKPI implementationdata analysiscontinuous improvement

Soft Skills

leadershipmentoringcollaborationcommunicationproblem-solving