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Field Service Engineer, RX/CT/RM
GE HealthCare. Maintain all models specific to a modality in the assigned area.
About the role
Key responsibilities & impact- Maintain all models specific to a modality in the assigned area.
- Perform total system level trouble-shooting on complex multi-symptom problems.
- Communicate clearly with end-users and department managers on equipment status; maintain customer satisfaction.
- Assist in Account Sales visits, help train others where necessary, and identify Sales opportunities and communicate them to account team.
- Assist in the growth and direction of business in geographic area.
- Responsible for Warranty and PMS contract cost control.
- Responsibly complete all administration tasks on time (e.g., ensure timely completion of FMI’s and PMS inspections documentation for assigned accounts).
- Play a leading role in complex and multifunctional rooms.
- Share best practices.
- Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.
Requirements
What you’ll need- Qualified Technician/ Engineer or equivalent professional experience in medical devices, advantage: relevant Field Service experience
- Technical analytical skills
- Ability to work independently with minimum supervision, high work standards and quality
- Customer-oriented attitude; deals tactfully and effectively with differences of opinion, excellent listening and interpersonal skills
- Fluency in English
- Valid driving license, active driving experience
Benefits
Comp & perks- Inclusion and Diversity: GE HealthCare is an Equal Opportunity Employer where inclusion matters.
- Relocation Assistance Provided: No
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical analytical skillstrouble-shootingquality systemsISO 9001 complianceadministration tasksFMI inspectionsPMS inspections
Soft Skills
customer-oriented attitudeexcellent listening skillsinterpersonal skillsability to work independentlyhigh work standardstactful communication
Certifications
Qualified TechnicianEngineer