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M365 SharePoint, OneDrive Technical Product Manager
GE HealthCareTechnical Product Manager overseeing SharePoint Online and OneDrive service lifecycles at GE HealthCare. Collaborating across teams to ensure seamless integration and measurable business value.
About the role
Key responsibilities & impact- Own the vision, strategy, and end-to-end service lifecycle for SharePoint Online and OneDrive for Business.
- Guide the vision, roadmap, and prioritization for platform functionalities, aligning outcomes to adoption and user satisfaction.
- Serve as the primary point of contact and escalation owner for complex issues.
- Ensure templates and configurations align with governance and brand standards.
- Define and maintain standard operating procedures for support and operations.
- Analyze support and usage trends to identify learning opportunities and develop micro-learning materials.
- Prepare and deliver usage, adoption, and service analytics to inform decisions and improvements.
Requirements
What you’ll need- 7+ years in product management, service ownership, or platform operations for enterprise collaboration or SaaS platforms.
- 5+ years administering or managing SharePoint Online and OneDrive for Business in large, regulated enterprises.
- Strong grasp of information architecture, governance, and Microsoft 365 security/compliance capabilities (labels, DLP, retention, eDiscovery).
- Demonstrated experience defining KPIs, analyzing usage/health data, and using insights to guide priorities and measure impact.
- Proficiency with SharePoint, PnP, and Graph PowerShell modules for administration/automation.
- Excellent communication and stakeholder management skills; able to translate technical concepts into clear, user-friendly guidance.
- Experience working within ITIL or similar service management frameworks (incident, problem, change).
Benefits
Comp & perks- Relocation Assistance Provided: No
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementservice ownershipplatform operationsSharePoint OnlineOneDrive for Businessinformation architectureMicrosoft 365 securityKPIsdata analysisadministration automation
Soft Skills
communicationstakeholder managementuser-friendly guidance