M365 SharePoint, OneDrive Technical Product Manager
GE HealthCare
full-time
Posted on:
Location Type: Hybrid
Location: United States
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About the role
- Own the vision, strategy, and end-to-end service lifecycle for SharePoint Online and OneDrive for Business.
- Guide the vision, roadmap, and prioritization for platform functionalities, aligning outcomes to adoption and user satisfaction.
- Serve as the primary point of contact and escalation owner for complex issues.
- Ensure templates and configurations align with governance and brand standards.
- Define and maintain standard operating procedures for support and operations.
- Analyze support and usage trends to identify learning opportunities and develop micro-learning materials.
- Prepare and deliver usage, adoption, and service analytics to inform decisions and improvements.
Requirements
- 7+ years in product management, service ownership, or platform operations for enterprise collaboration or SaaS platforms.
- 5+ years administering or managing SharePoint Online and OneDrive for Business in large, regulated enterprises.
- Strong grasp of information architecture, governance, and Microsoft 365 security/compliance capabilities (labels, DLP, retention, eDiscovery).
- Demonstrated experience defining KPIs, analyzing usage/health data, and using insights to guide priorities and measure impact.
- Proficiency with SharePoint, PnP, and Graph PowerShell modules for administration/automation.
- Excellent communication and stakeholder management skills; able to translate technical concepts into clear, user-friendly guidance.
- Experience working within ITIL or similar service management frameworks (incident, problem, change).
Benefits
- Relocation Assistance Provided: No
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementservice ownershipplatform operationsSharePoint OnlineOneDrive for Businessinformation architectureMicrosoft 365 securityKPIsdata analysisadministration automation
Soft Skills
communicationstakeholder managementuser-friendly guidance