Field Service Engineer

GE HealthCare

Field Service Engineer ensuring high-quality installation and maintenance for GE Healthcare imaging equipment. Responsible for customer satisfaction and operational compliance through technical expertise and problem solving.

Posted 4/16/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Perform repairs and technical service activities related to inspections, preventive and corrective maintenance for the installed equipment fleet
Carry out specialized technical field activities that may include advanced diagnostics, in accordance with completed certifications and training
Ensure service execution to high quality standards, strictly following standard operating procedures (SOPs), internal policies and Environmental, Health & Safety (EHS) regulatory requirements
Complete technical, regulatory and quality trainings in a timely and disciplined manner, applying acquired knowledge to ensure consistency, safety and field excellence
Accurately and promptly manage administrative responsibilities, including service reports, customer records and internal documentation
Troubleshoot technical issues following established procedures and applying structured analysis; timely escalate cases that exceed defined parameters, collaborating with supervisors and senior technical staff
Develop and apply a solid conceptual knowledge of the professional discipline, integrating hands-on experience with business understanding and awareness of service impact on the customer
Actively collaborate with internal teams and serve as an effective liaison between the customer and GE HealthCare, communicating clearly, professionally and solution-oriented
Keep tools and test equipment calibrated, certified and in optimal condition, ensuring operational rigor in all interventions
Work with a continuous improvement mindset, contributing to equipment reliability, reduction of rework and strengthening customer loyalty to the brand

Requirements

What you’ll need

Bachelor's degree in Electronic, Mechatronics, Biomedical Engineering or related field
Minimum 2 years of experience in technical service, preferably on medical equipment or complex electronic systems
Advanced technical English, both spoken and written
Availability to travel domestically and internationally
Availability to work extended hours as required by service needs
Strong focus on customer service, quality and process compliance
Valid U.S. visa

Benefits

Comp & perks

Health and wellness benefits
Professional development opportunities
Flexible schedules
Competitive compensation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

preventive maintenancecorrective maintenanceadvanced diagnosticstroubleshootingtechnical servicequality trainingadministrative responsibilitiescalibrationstructured analysisfield excellence

Soft Skills

customer servicecommunicationcollaborationsolution-orientedcontinuous improvementattention to detaildisciplineprofessionalismteamworkorganizational skills

Certifications

Bachelor's degreevalid U.S. visa