GE HealthCare

Area Service Leader – Special Projects

GE HealthCare

full-time

Posted on:

Location Type: Office

Location: Jakarta • Indonesia

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Job Level

Senior

About the role

  • Lead execution of SIHREN and special project service strategies, ensuring timely delivery, high availability, and compliance with service KPIs.
  • Work in close coordination with the service provider to ensure on‑time project execution, proactive issue resolution, and adherence to SLAs.
  • Build and implement productivity strategies to reduce material consumption, optimize resource allocation, and improve labor efficiency.
  • Drive high uptime performance to avoid penalties and ensure contractual commitments are met.
  • Leverage data analytics to identify trends, drive operational rigor, and enable continuous improvement.
  • Build, train, and nurture a dedicated direct GEHC Field Engineer team to support SIHREN and special project requirements.
  • Act as the primary escalation point for technical and operational issues across SIHREN and special projects.

Requirements

  • Bachelor’s or Diploma in Engineering, Biomedical Technology, or related discipline.
  • Minimum 6 years of imaging service experience and 5+ years leading service operations.
  • Strong analytical, communication, and customer management skills.
  • Preferred Master’s degree or MBA.
  • Proven experience driving productivity, operational transformation, and large‑scale service initiatives.
  • Inclusive leadership style with the ability to influence cross‑functional teams.
Benefits
  • Health insurance
  • Relocation assistance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analyticsservice strategiesproject executionresource allocationlabor efficiencyoperational transformationservice operationsimaging service experience
Soft Skills
analytical skillscommunication skillscustomer management skillsinclusive leadershipinfluenceteam buildingissue resolution
Certifications
Bachelor’s degree in EngineeringDiploma in Biomedical TechnologyMaster’s degreeMBA