Technology Analyst, Customer Success
GE HealthCare
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $112,000 - $168,000 per year
About the role
- Assess current-state technology ecosystems, workflows, and operational performance across Care Alliance delivery tools.
- Identify inefficiencies, variation, and integration barriers.
- Analyze systems to uncover opportunities for Care Alliance execution standardization and optimization.
- Translate execution requirements into integrated technology solutions.
- Participate in implementation planning and change management.
- Collaborate with Care Alliance account community and enterprise team stakeholders.
- Support integration across people, process, and technology.
- Assist with troubleshooting system, workflow, and integration challenges.
- Maintain documentation of configurations, updates, and workflows.
- Prepare concise reports for leadership and customer stakeholders.
Requirements
- Bachelor’s degree required; Master’s preferred.
- 5+ years in IT systems analysis or healthcare technology operations.
- Proficiency with IT management tools and data visualization, preferred experience in Smartsheet and Sharepoint technology.
- Strong analytical, problem-solving, and communication skills.
Benefits
- medical
- dental
- vision
- paid time off
- 401(k) plan with employee and company contribution opportunities
- life insurance
- disability insurance
- accident insurance
- tuition reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
IT systems analysishealthcare technology operationsdata visualizationtroubleshootingworkflow optimizationintegration solutionschange managementdocumentationreport preparation
Soft Skills
analytical skillsproblem-solving skillscommunication skillscollaborationstakeholder engagement