GE HealthCare

Clinical Engineering Area Service Leader

GE HealthCare

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Senior

About the role

  • Provides onsite leadership, technical oversight, and operational management for clinical engineering services.
  • Acts as the single point of contact for assigned customer accounts.
  • Builds and maintains strong customer relationships through ongoing communication.
  • Ensures service delivery meets contractual commitments, performance metrics, and Service Excellence standards.
  • Participates in on-call rotation and manages service escalations as required.
  • Leads, coaches, and develops a clinical engineering team.
  • Tracks, analyzes, and supports financial and operational performance metrics.

Requirements

  • Associate’s or Bachelor’s degree in Biomedical Engineering, Electrical Engineering, Mechanical Engineering, or related field and 4+ years of medical equipment service experience; or
  • Equivalent military technical education with 4+ years of medical equipment service experience; or
  • High School Diploma/GED with 6+ years of medical equipment service experience.
  • Demonstrated experience in customer-facing service environments.
  • Strong communication skills with the ability to translate technical information for non-technical audiences.
  • Proficiency with electronic documentation systems and Microsoft Office tools.
  • Ability to analyze service metrics and operational reports.
  • Valid driver’s license and willingness to travel as required.
  • Legal authorization to work in the U.S.
Benefits
  • Relocation Assistance Provided: Yes
  • Health insurance
  • Professional development
  • Challenging careers
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Biomedical EngineeringElectrical EngineeringMechanical Engineeringmedical equipment servicefinancial performance metricsoperational performance metricsservice deliverytechnical oversightservice escalationscustomer relationship management
Soft Skills
leadershipcoachingcommunicationcustomer-facing experienceanalytical skillsrelationship buildingteam developmentproblem-solvingtechnical translationservice excellence