GE HealthCare

Install Engineer – Remote

GE HealthCare

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $94,400 - $141,600 per year

About the role

  • Imaging Remote Install Engineer (RIE) drives customer satisfaction through Service Excellence by leading and executing remote installations, configurations, and initial system enablement for GE HealthCare Digital solutions.
  • This role partners closely with Field Engineers (FEs), Remote Project Managers, Clinical Applications, and Customers to ensure systems are installed correctly, validated, and ready for clinical use, minimizing the need for onsite presence.
  • Provide proficient remote installation and configuration support for AW Server–based applications and associated CT software components; collaborate with FEs for any required onsite activities.
  • Maintain up-to-date knowledge of AW installation procedures, system architectures, networking requirements, software dependencies, and remote installation tools to serve as a trusted installation specialist.
  • Own installation-related escalations, working with customers and internal partners to define and execute corrective actions related to installation readiness, configuration gaps, or deployment blockers.

Requirements

  • Minimum 3 years of field service experience or current FEII or FEIII qualification, or the equivalent external to GE with regards to the repair and maintenance of CT systems
  • High School Diploma/GED AND 5+ years of experience servicing mechanical and/or electrical equipment, OR… Associate's or Bachelor's degree in Electrical, Mechanical, or Biomedical Engineering, or related field AND 3 years of experience servicing mechanical and/or electrical equipment OR… Equivalent military education to Associates or Bachelor's degrees AND 3 years of experience servicing mechanical and/or electrical equipment.
  • Willingness to support some level of “after hours” work for customers that cannot due downtime for upgrades during normal business hours
  • Demonstrated ability to extract applicable information during a troubleshooting process and use that information to help resolve issues remotely.
  • Legal authorization to work in the U.S. is required.
Benefits
  • medical
  • dental
  • vision
  • paid time off
  • 401(k) plan with employee and company contribution opportunities
  • life
  • disability
  • accident insurance
  • tuition reimbursement
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
remote installationconfiguration supportAW ServerCT software componentssystem architecturesnetworking requirementssoftware dependenciestroubleshootinginstallation readinesscorrective actions
Soft Skills
customer satisfactionservice excellencecollaborationproblem-solvingcommunicationadaptabilityattention to detailescalation managementteamworkwillingness to work after hours
Certifications
FEII qualificationFEIII qualification