Senior Systems Administration Engineer – Colleague Endpoint Solutions Engineering
GE HealthCare
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $101,600 - $152,400 per year
Job Level
Senior
Tech Stack
AndroidiOSMacOSShell Scripting
About the role
- Design, configure, and manage enterprise-scale endpoint platforms, ensuring they meet security, compliance, and performance requirements while delivering a frictionless end-user experience.
- Collaborate closely with product management, security, and service delivery teams to execute roadmap initiatives that support business growth and digital transformation.
- Configure, deploy, and maintain endpoint platforms (Windows, macOS, iOS, Android, VDI) in alignment with enterprise architecture, security, and compliance standards.
- Manage secure printing solutions across a distributed environment, including print servers, drivers, queues, and user access controls.
- Implement and enforce endpoint security controls such as hardening standards, encryption, endpoint protection, and device compliance policies.
- Continuously monitor endpoint health, patch levels, and security posture; lead remediation efforts for vulnerabilities and non-compliant devices.
- Troubleshoot and resolve complex technical issues across multiple operating systems, endpoint services, and device types, acting as an escalation point for support teams.
- Analyze incident trends and recurring issues, and drive root cause analysis and permanent fixes to reduce downtime and improve reliability.
- Develop and maintain runbooks, operational procedures, and knowledge base articles to improve support efficiency and consistency.
- Implement automation for provisioning, configuration management, patching, and software deployment to reduce manual effort and operational risk.
- Continuously assess platform performance, capacity, and user experience; propose and implement improvements to enhance reliability, speed, and scalability.
- Collaborate with product management to shape and execute the endpoint roadmap, including new capabilities, upgrades, and modernization initiatives.
- Participate in project planning and execution, providing estimates, technical designs, and implementation guidance for endpoint-related initiatives.
- Maintain accurate documentation for platform architectures, standards, policies, and configurations.
- Provide technical mentoring and guidance to junior engineers and operations staff; share best practices and champion continuous improvement across the team.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, Engineering with 3 + years of experience or HS Diplomas with 7 years of equivalent experience.
- Significant hands-on experience administering and supporting enterprise endpoint platforms across Windows, macOS, iOS, and/or Android.
- Strong understanding of endpoint security controls, patch management, device compliance, and configuration management.
- Demonstrated experience troubleshooting complex, multi-layered endpoint issues and working as an escalation point for support teams.
- Experience with scripting or automation (e.g., PowerShell, shell scripting, or equivalent) to streamline operations and reduce manual tasks.
- Experience working in a regulated environment (e.g., healthcare, life sciences, financial services) with strong focus on compliance and audit readiness.
- Familiarity with modern endpoint management and MDM/MAM solutions (e.g., unified endpoint management tools, VDI admin platforms, print management suites).
- Proven experience managing VDI environments and/or secure print solutions in a medium to large enterprise.
- Experience with enterprise monitoring, logging, and analytics tools for endpoint health and performance.
- Strong communication skills with the ability to translate technical concepts into clear, actionable information for technical and non-technical stakeholders.
- Demonstrated ability to lead technical initiatives, influence decisions across teams, and drive outcomes in a global, matrixed organization.
Benefits
- health insurance
- dental insurance
- vision insurance
- paid time off
- 401(k) plan with employee and company contribution opportunities
- life insurance
- disability insurance
- accident insurance
- tuition reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
endpoint platformsWindowsmacOSiOSAndroidVDIendpoint security controlspatch managementconfiguration managementscripting
Soft skills
communication skillstechnical mentoringcollaborationproblem-solvingroot cause analysiscontinuous improvementleadershipinfluencetechnical guidancedocumentation