Director of Service, Surgery – MidAtlantic Region
GE HealthCare
full-time
Posted on:
Location Type: Remote
Location: Remote • Kentucky, North Carolina, South Carolina, Tennessee, Virginia, West Virginia • 🇺🇸 United States
Visit company websiteJob Level
Lead
About the role
- Lead, mentor, and manage a team of 30+ field engineers.
- Conduct regular performance evaluations and provide constructive feedback.
- Oversee the scheduling and dispatching of field engineers to ensure timely service delivery.
- Build and maintain strong relationships with clients, addressing their needs and concerns promptly.
- Develop and implement strategies to improve service efficiency and effectiveness.
- Manage a $36M profit and loss (P&L) account.
Requirements
- Bachelor's degree and minimum of 5 years leadership experience or equivalent OR HS diploma/GED and 9 years progressive experience with leadership experience, preferably in the medical equipment industry.
- Experience in financial management and P&L responsibility.
- Proven leadership and team management skills, ability to motivate teams.
- Direct customer relationship experience.
- Ability to analyze data and make informed decisions.
- Willingness to travel (25-50%, depending on hiring location).
Benefits
- Great work environment
- Professional development
- Challenging careers
- Competitive compensation
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
financial managementP&L responsibilitydata analysis
Soft skills
leadershipteam managementmotivating teamscustomer relationship managementconstructive feedbackstrategic developmentservice efficiency improvement
Certifications
Bachelor's degreeHS diploma/GED