Program Manager

• Ensures successful, end-to-end delivery of a project or a program through ongoing client engagement, partnering with technical teams internal and external to the initiative, and coordination of all required activities and milestones.
• Involved in projects prioritization and initiation, responsible for definition of and compliance with project management methodologies, performing regular tracking and reporting on progress, and accountable for initiative results verification.
• Responsible for standardizing project delivery and reporting methodology.
• Responsible for creating, using and promoting deliverables standardization where possible.
• Requires specialized knowledge within the function.
• Influence the development of strategy for the area of responsibility, including control of resources and influences policy formulation.
• Interprets simple internal and external business challenges and recommends best practices to improve products, processes or services.
• Stays informed of industry trends that may inform work.
• Uses high level of judgment to make decisions and handle complex tasks or problems in areas of operational, product management, manufacturing, technology or engineering.
• Has ability to assess quality of information given and ask pertinent questions to stakeholders.
• Able to offer new solutions to problems outside of set parameters and can construct and provide recommendations.
• Uses multiple internal and some external sources outside of own function to help arrive at a decision.
• May lead functional teams or projects with minimal resource requirements, risk, and/or complexity.
• Communicates difficult concepts and may influence others' options on topics.
• May guide others to consider a different point of view.

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