IT Help Desk, Field Engineer
Endsight
CitrixVMware
Field Engineer Apprentice
GE HealthCare
full-time
Posted on:
Location: Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $48,000 - $72,000 per year
Job Level
Entry Level
About the role
- Observes and performs various equipment service processes and procedures to drive customer satisfaction and ensure proper functionality of less complex diagnostic imaging equipment in a hospital radiology environment
- Complete Preventative Maintenance on designated equipment
- Perform safety and environmental inspections ensuring compliance to Health and Human Services and Environmental Health and Safety guidelines
- Complete necessary service and repair documentation following hospital protocol and GEHC policies & procedures
- Maintain daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction
- Learn and ensure proper care of tools and test equipment and ensure calibration
- Enhance and maintain technical knowledge of current standards, codes and procedures regarding safe and effective use of medical equipment
- Mentor with and assist more experienced technicians on progressive repairs and resolution, and will work as a member of the local team to provide efficient service delivery to all accounts within his/her assigned area
- Complete all planned Quality and Compliance training within the defined deadlines
- Identify and report all customer quality or compliance concerns immediately to the Quality Organization
- Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
Requirements
- AS, BS, MS degree, military education, certificate program, current student with less than 12 months from completion (with a GPA of a 2.0 or higher based on a 4.0 scale) OR High School Diploma/GED with 6 months experience servicing electronic, IT or mechanical equipment
- Previous experience and/or course work interpreting schematic diagrams and performing troubleshooting and planned maintenance on basic diagnostic imaging or electronic equipment following current standards, code, and procedures to ensure safe and effective operation
- Must have reliable transportation and a valid driver's license
- Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.
