Senior Services Manager

GE Aerospace

Canada Sr Services Manager overseeing T700/CT7 engine repairs and sustainment for military end-use customers in Canada. Coordinating cross-functional teams for readiness outcomes in a matrixed environment.

Posted 6/3/2026full-timeRemote • 🇨🇦 CanadaSenior💰 $135,000 - $180,000 per yearWebsite

About the role

Key responsibilities & impact

Own the customer interface for all military end-use T700/CT7 sustainment activities in Canada, including RFQs, contractual interactions, and overall customer experience
Lead recurring customer program reviews (status, program management, technical) to communicate fleet readiness, risks, and mitigation plans
Coordinate execution across internal teams (CPM, FSRs, FSE, Repair Engineering, Materials/CAM, Sales, Services) and external partners to meet readiness and SQDC targets
Manage MRO relationships and performance, including engine/component evaluations, repair proposals, and regular repair status reviews to drive on-time delivery
Prepare and deliver engine and component repair proposals by consolidating technical, commercial, and schedule inputs from MROs and internal teams
Lead forecasting and provisioning planning with the customer and internal materials team to define provisioning requirements and support engine/component shop visits
Drive TAT improvements by integrating forecasts, part demand, shipments, inventory, and MRO execution; resolve constraints and optimize material flow
Maintain clear reporting on engine and inventory status, KPIs, and contract deliverables (including CDRLs) to ensure transparency and accountability
Lead renewal and commercial activities, including CRM opportunity management, cost build-ups, pricing, and proposal development within guidelines
Support fleet transitions and growth (including T700 to CT7 sustainment) and develop EIS and True Choice Defense campaign packages for new or expanding fleets
Lead entry-into-service planning through proposals for new or expanding GE-powered rotary-wing fleets, including spares provisioning, support equipment, training, True Choice Defense solutions, and digital tools to achieve readiness objectives from day one

Requirements

What you’ll need

Bachelor’s degree from an accredited college or university (or equivalent experience)
1–3 years of experience in Customer Management or Project Management

Benefits

Comp & perks

Healthcare benefits include medical, dental, vision, and prescription drug coverage
Access to a Health Coach from GE Aerospace
Employee Assistance Program, providing 24/7 confidential assessment, counseling, and referral services
GE Aerospace Retirement Savings Plan
401(k) savings plan with company matching contributions and company retirement contributions
Access to Fidelity resources and planning consultants
Tuition assistance
Adoption assistance
Paid parental leave
Disability insurance
Life insurance
Paid time-off for vacation or illness

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

customer managementproject managementengine repair proposalsforecastingprovisioning planninginventory managementKPI reportingcontract managementcost analysisproposal development

Soft Skills

leadershipcommunicationcoordinationproblem-solvingcustomer experience managementteam collaborationrisk managementaccountabilitynegotiationstrategic planning

Certifications

Bachelor’s degreeProject Management certification