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Senior Airline Field Service Engineer – Commercial Field Service
GE AerospaceSenior Airline Field Service Engineer responsible for providing leadership and technical support at GE Aerospace. Leading programs and offering technical assistance to enhance airline operations and maintenance planning.
About the role
Key responsibilities & impact- Provide Leadership and Technical Support: Lead programs and offer technical direction and assistance to the customers and other FSEs, in the operation, inspection, maintenance, and repair of assigned jet engine product lines.
- Cross Functional Leadership: Our Senior Field Service Engineers are responsible for leading, coaching, and mentoring Field Service Engineers and collaborating effectively with other departments to drive operational excellence.
- Strategic Leadership: Guide commercial field service policy, process and strategy to drive continuous improvements across the organization.
- Influencing business leadership in recognizing customer needs when decision making.
- Customer Advocacy: Deliver prompt, effective solutions that address customer issues and exceed their expectations, driving loyalty and long-term partnerships.
- Monitor and Improve Reliability: Track reliability and on-wing performance, including significant events, engine removals, delays, and cancellations. Influence airline stakeholders to implement critical reliability improvements.
- Enhance Maintenance Planning: Influence long-term maintenance planning to ensure the stability of the aircraft engine fleet.
- Interpret Technical Documentation: Support maintenance and operational activities by interpreting OEM and technical manuals.
- Evaluate Maintenance Effectiveness: Review the effectiveness of maintenance actions to identify opportunities for training and improvement.
- Apply FLIGHT DECK: Utilize our FLIGHT DECK principles to deliver continuous improvement in identifying proactive reliability enhancements.
- Data Analytics and Reporting: Produce data analytics and timely reports on fleet status, program updates, events, and trends for key internal stakeholders.
- Proactive Maintenance Recommendations: Provide recommendations for proactive maintenance based on engine performance analytics.
Requirements
What you’ll need- A Bachelor's of Engineering or technical degree from an accredited university or college (or a high school diploma / GED / technical certificate with at least 4 years of full time work experience in fields noted below).
- A minimum of 5 years of full-time working experience in airline operations or maintenance planning, engineering, aviation propulsion, or other related field.
Benefits
Comp & perks- Competitive compensation.
- Professional development opportunities.
- Relocation Assistance Provided: Yes.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analyticstechnical documentation interpretationmaintenance planningengine performance analyticsreliability improvementmaintenance effectiveness evaluationjet engine operationjet engine maintenanceFLIGHT DECK principles
Soft Skills
leadershipcoachingmentoringcollaborationcustomer advocacyinfluencingstrategic thinkingproblem-solving
Certifications
Bachelor's of Engineeringtechnical degreetechnical certificate