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Staff Systems Administrator – Email
GE Aerospace. Work within the DWT Technical Operations function handling Collaboration & Email Services including Exchange Online, SMTP Email Relay and Email Security platforms as a Level 3 expert .
Tech Stack
Tools & technologiesSMTP
About the role
Key responsibilities & impact- Work within the DWT Technical Operations function handling Collaboration & Email Services including Exchange Online, SMTP Email Relay and Email Security platforms as a Level 3 expert
- Perform monitoring, maintenance, and management across the entire ecosystem of GE Aerospace’s Collaboration & Email related services
- Maintain understanding of a complex and enterprise-grade Collaboration & Email platform with several integrations into other systems
- Act as an escalation point for all requests and incidents coming in from the service desk, L2 support teams and businesses
- Partner with various stakeholders on resolution of tickets
- Document standard operating processes (SOPs) for all standard work performed
- Engage with technical support teams and the premier team within Microsoft as needed
Requirements
What you’ll need- Bachelor’s degree from accredited university or college with minimum of 4 years of professional experience OR associate's degree with minimum of 7 years of professional experience OR High School Diploma with minimum of 9 years of professional experience
- Experience in Collaboration or Email services (architecture, operations, support etc.)
- Excellent analytical and problem-solving skills
- Ability to work both autonomously and in constant collaboration with product managers, architects, operations, and end users
- Ability to clearly communicate data through both verbal and written communications such as presentations, dashboards, and email updates
- Excellent organizational, interpersonal, and written communication skills are a must
- Able to successfully interact with all levels of the organization
- Strong work ethic & desire to learn
- A commitment to continuous improvement
Benefits
Comp & perks- Healthcare benefits include medical, dental, vision, and prescription drug coverage
- Access to a Health Coach, a 24/7 nurse-based resource
- Access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
- Retirement benefits include the GE Retirement Savings Plan and tax-advantaged 401(k) savings opportunity with company matching contributions
- Company retirement contributions and access to Fidelity resources and planning consultants
- Tuition assistance
- Adoption assistance
- Paid parental leave
- Disability insurance
- Life insurance
- Paid time-off for vacation or illness
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Exchange OnlineSMTP Email RelayEmail SecurityCollaboration ServicesEmail ServicesMonitoringMaintenanceManagementIncident ResolutionStandard Operating Processes
Soft Skills
Analytical skillsProblem-solving skillsAutonomous workCollaborationCommunication skillsOrganizational skillsInterpersonal skillsWritten communicationStrong work ethicDesire to learn